Yeah, all my MMO exp was with WoW, and more often than not, if you post a subject on their forums, you'll end up trolled, so yeah, no offense to you in my previous comment.
At any rate, this game seems very different to me, likely due to me having so many add-ons before, which were excellent tools, to having none now. Hell I can't even tell that if I am playing a dps character if I'm doing anything worth-while or not.
As far as hate reduction, yes I understand that concept perfectly. My highest level toons is only 22, a commando, and yes I have the 'steady hands' talent, but it seems to not help more often tnat not, but I guess I can blame that on the tank lol