Brucezar Posted January 27, 2020 Share Posted January 27, 2020 I split 68 solid resource matrix as i placed the 8 back into my matt container the remaining 60 just vanished. And to boot when i tried to write a customer service ticket the thing told me it was unavailable at this time. Very frustrating. Link to comment Share on other sites More sharing options...
Dekibra Posted January 27, 2020 Share Posted January 27, 2020 that is a known bug ... here is another thread pointing it out: https://www.swtor.com/community/showthread.php?t=975030 only work around when you split stacks: split them in your normal inventory (aka, put the split stack in your normal inventory) and only then put it in the crafting inventory needless to say: this needs to be fixed ASAP! (an acknowledgement ftrom the devs would be nice too ) and the lost materials should be given back - though I have no idea how they can do that Link to comment Share on other sites More sharing options...
KumbayaGOD Posted January 28, 2020 Share Posted January 28, 2020 I split 68 solid resource matrix as i placed the 8 back into my matt container the remaining 60 just vanished. And to boot when i tried to write a customer service ticket the thing told me it was unavailable at this time. Very frustrating. thats painful , but for now there is nothing you can do about it and just deal with it , as the cs cant help Link to comment Share on other sites More sharing options...
SteveTheCynic Posted January 28, 2020 Share Posted January 28, 2020 needless to say: this needs to be fixed ASAP! (an acknowledgement ftrom the devs would be nice too ) and the lost materials should be given back - though I have no idea how they can do that Supposedly the bug itself is scheduled for 6.1. Hey folks, Thanks for the heads up, the team is currently targeting a fix for 6.1. I will let you know if that changes. -eric No idea about getting lost materials back. I'd guess probably not because I doubt they have any way of knowing how much was lost. Link to comment Share on other sites More sharing options...
UlaVii Posted January 28, 2020 Share Posted January 28, 2020 One of my guild members said CS told them they might be able to restore the mats if they give them the time/date and a screenshot of the mats in their inventory before the game destroyed them. You know, because obviously we all regularly screenshot our inventories Link to comment Share on other sites More sharing options...
SteveTheCynic Posted January 28, 2020 Share Posted January 28, 2020 One of my guild members said CS told them they might be able to restore the mats if they give them the time/date and a screenshot of the mats in their inventory before the game destroyed them. You know, because obviously we all regularly screenshot our inventories Well, yes, obviously if an affected player was lucky like that, then CS might be able to do something about it, but I agree that this is not the most useful CS statement ever. (Lots of other things they've said have been *worse*, of course, but they've also done lots better.) Link to comment Share on other sites More sharing options...
sharkfishman Posted January 28, 2020 Share Posted January 28, 2020 (edited) One of my guild members said CS told them they might be able to restore the mats if they give them the time/date and a screenshot of the mats in their inventory before the game destroyed them. You know, because obviously we all regularly screenshot our inventories Wait ... I sense some kind of sarcasm. Are you saying you don't screenshot your inventory every time you get a drop? Edited January 28, 2020 by sharkfishman Link to comment Share on other sites More sharing options...
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