Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Anyone know how to fix this?

STAR WARS: The Old Republic > English > General Discussion
Anyone know how to fix this?

Lunafox's Avatar


Lunafox
04.03.2018 , 02:13 PM | #1
I keep getting 'not secure' come up on the swtor website. Why this is a problem is that I wanted to buy some coins through the website rather than within the game internally.

It's telling me it's not secure, and even when I went with google's suggestion to try https it wouldn't work. I tried another search engine, microsoft edge and it wouldn't come up there either. It keeps saying it's not secure and I can't put my transaction through. It used to be fine (like a couple of days ago) and would go straight to paypal, no issues and now today it's being uncooperative.

Anyone know what's going on? It's a nuisance not to be able to use the store.

PS:
This is what comes up and running the diagnostic doesn't turn up any problem. Anyone know how to fix the issue or what the problem is? Is it on their end, cause it seems to be? I tried putting under bug reports, but it seems no one goes there, I'm talking to myself lol.

https://i.imgur.com/tDSso8W.jpg
Lunafox's Stories🌙🦊Lunafox's Decorating
Koona t'chuta, Solo?
Quote: Originally Posted by Rion_Starkiller View Post
omg Darth Lunafox in the house

Sarova's Avatar


Sarova
04.03.2018 , 03:18 PM | #2
I was sure I'd seen someone mention this before and did a search and found this thread. As this involves buying Cartel Coins I thought they'd be all over this You may want to submit a ticket and/or PM Eric who should be able to pass your issue onto those in the know
Iokath Needs Customised Quinns - || Quinn Treats™
Option to Switch off Vendor Icons In Strongholds
My Rishi
Magical Clicky Link

Xbladez's Avatar


Xbladez
04.03.2018 , 03:35 PM | #3
If you want to get CC right now then go buy the Card off Amazon then redeem the code in your account, no need to wait for CS to pin point out the problem and it could take up from hours or days and at the end you will have to talk with them on the phone and they will advise you to buy card off Amazon

Lunafox's Avatar


Lunafox
04.03.2018 , 03:53 PM | #4
Quote: Originally Posted by Sarova View Post
I was sure I'd seen someone mention this before and did a search and found this thread. As this involves buying Cartel Coins I thought they'd be all over this You may want to submit a ticket and/or PM Eric who should be able to pass your issue onto those in the know
Quote: Originally Posted by Xbladez View Post
If you want to get CC right now then go buy the Card off Amazon then redeem the code in your account, no need to wait for CS to pin point out the problem and it could take up from hours or days and at the end you will have to talk with them on the phone and they will advise you to buy card off Amazon
Thanks for the advice, both of you. I did try to clear out my cache and such, but that has had no effect either. Like you said, Sarova, you'd think they'd be all over this to resolve it, as it does affect their sales. I guess the other thing I can do is pay off some more on my credit card and buy within the game, as in the game it's hooked to my credit card rather than paypal which I can choose on the site. I didn't want to have to go that way, but I guess, I gotta do what I gotta do. Such a pain, I hope they fix it soon.

Thanks again, much appreciated. <3
Lunafox's Stories🌙🦊Lunafox's Decorating
Koona t'chuta, Solo?
Quote: Originally Posted by Rion_Starkiller View Post
omg Darth Lunafox in the house

Ghost_Spectre's Avatar


Ghost_Spectre
04.03.2018 , 05:07 PM | #5
Quote: Originally Posted by Lunafox View Post
I keep getting 'not secure' come up on the swtor website. Why this is a problem is that I wanted to buy some coins through the website rather than within the game internally.
What browser are you using?
Stryker Gaming Ltd & Creative Vision Games
Stryker Gaming Live Stream: Stryker Gaming TV
Free 7 day sub: Referral Code

StrykerGamingLtd FB page

Lunafox's Avatar


Lunafox
04.03.2018 , 08:55 PM | #6
Quote: Originally Posted by Ghost_Spectre View Post
What browser are you using?
Google chrome...I tried to see if I could fix it through that, but no luck. :/



Edit to Add: Tried it again, it's definitely broken, now it takes you straight to EA's homepage instead of the steps you go through for the coins. Guess I'll wait til they sort it.
Lunafox's Stories🌙🦊Lunafox's Decorating
Koona t'chuta, Solo?
Quote: Originally Posted by Rion_Starkiller View Post
omg Darth Lunafox in the house

TaylorBren's Avatar


TaylorBren
04.03.2018 , 09:00 PM | #7
Alot of people are having this problem, it was working perfectly fine for me earlier but now whenever i try to buy CC it redirects me to the EA homepage, i asked ingame if anyone else was having the same problem and got alot of agreement, I also cant buy CC ingame, getting the error code 10 again

BRKMSN's Avatar


BRKMSN
04.03.2018 , 09:08 PM | #8
As suggested earlier, just buy your coins from Amazon. You won't have to wait for (physical) delivery. You're just buying a code that will be revealed after the transaction is processed.

Lunafox's Avatar


Lunafox
04.03.2018 , 09:20 PM | #9
Thanks guys. Guess that's what I'll have to do. Hopefully they'll get it sorted soon.
Lunafox's Stories🌙🦊Lunafox's Decorating
Koona t'chuta, Solo?
Quote: Originally Posted by Rion_Starkiller View Post
omg Darth Lunafox in the house

Andryah's Avatar


Andryah
04.03.2018 , 09:26 PM | #10
Quote: Originally Posted by Lunafox View Post
Thanks guys. Guess that's what I'll have to do. Hopefully they'll get it sorted soon.
Personally, I always buy my game time codes from Amazon and then apply them to my account. I don't buy CCs, but I'm sure it works pretty much the same.

Why do I do this? Because I want to use a site that is not a prime target of game hackers, and Amazon has by far the best security protocols against this sort of thing. EA is just too big a target on the internet, and the way they have Origin set up to infest everything.. I avoid it like the plague.
When you find yourself surrounded by hostile Clowns... always go for the "Juggler" first.