nunnworld Posted February 5, 2018 Share Posted February 5, 2018 purchased my subscription 4 days ago. website says im activated. but in game still say free to play. rebooted my client and computer multiple times. contacted EA because SWTOR support says this "All Star Wars™: The Old Republic™ support is now located at EA Help. Please visit help.ea.com for assistance." and this is what the operator responded with.. "Deepak Well, even I am googling it as we no longer support SWTOR" any help please would be greatly appreciated thank you Link to comment Share on other sites More sharing options...
Mubrak Posted February 5, 2018 Share Posted February 5, 2018 (edited) You could open an ingame ticket, but when account data is involved they'll tell you to contact them by phone. Contact info can be found here: https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support Edited February 5, 2018 by Mubrak Link to comment Share on other sites More sharing options...
Bladeofhonour Posted February 5, 2018 Share Posted February 5, 2018 (edited) You could open an ingame ticket, but when account data is involved they'll tell you to contact them by phone. Contact info can be found here: https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-support "Hello. Sorry, that page doesn't exist! Here's some helpful links to point you in the right direction.." it says. Your link is not existing. It is: https://help.ea.com/en/star-wars-the-old-republic/star-wars-the-old-republic/ Edited February 5, 2018 by Bladeofhonour Link to comment Share on other sites More sharing options...
Mubrak Posted February 6, 2018 Share Posted February 6, 2018 (edited) "Hello. Sorry, that page doesn't exist! yes it does? It's the first topic on the page you linked to. Edited February 6, 2018 by Mubrak Link to comment Share on other sites More sharing options...
PorsaLindahl Posted February 6, 2018 Share Posted February 6, 2018 yes it does? It's the first topic on the page you linked to. Others have said that they get 404 errors with the page. But it works fine for me. I'm including the contact info in the spoiler below: Contact support by phone If you need help with your account, get an error message while making a payment, or if you cannot log in to the game, please contact the Star Wars: The Old Republic Customer Service team by phone. Contact our team by calling the numbers listed below: USA: 1-(855)-345-2186 (Support available from 9.00 CT - 21.00 CT) UK: +44 (0)203 0141 826 (Support available from 15.00 GMT - 3.00 GMT) France: +33 (0) 4 81 68 10 51 (Support available from 11.00 CET - 20.00 CET) Germany: + 49 (0)221 8282 9212 (Support available from 11.00 CET - 20.00 CET) Link to comment Share on other sites More sharing options...
CaptRogue Posted February 7, 2018 Share Posted February 7, 2018 Call them OP. My husband has the same issues every time we cancel his subscription or resubscribe. It has something to do with account syncing. He's went to the highest Tier Customer service before with this. They were even baffled with it. But they can at least sync it via the phone & you can log in & play. Link to comment Share on other sites More sharing options...
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