Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

If SWTOR is losing players, how can Bioware turn things around?

STAR WARS: The Old Republic > English > General Discussion
If SWTOR is losing players, how can Bioware turn things around?

LordArtemis's Avatar


LordArtemis
01.01.2018 , 12:09 AM | #1
This is naturally hypothetical....not trying to spread gloom and doom here. The reality, however, is the game likely has less players than it had a year ago...or two years ago.

If that is actually the case, we could go on and on about what reasons we think those players left, but I think if any question should be asked it should be "can we get the players back?" and How?

That is what I would like to discuss here. Assuming the hypothetical is true, what could Bioware do, with the minimum possible effort and investment (time and resource) to return the game to higher player numbers?

I have some suggestions naturally. I would like to hear others opinions as well.

1) Set up a schedule for a live stream, one hour, Q and A every two weeks from now until December of this year.

2) Offer former players 30 days of free play time and a bonus of 500 coins...and an additional bonus of 500 coins if you sub at the end.

Not much to explain here....send out an email, put out a public statement to all of the online video game sites. Get the word out...30 days and 500 coins.

3) Make the Amazon special.....2400 coins, 90 days, 40 bucks something you can use every 90 days.

IMO this is a huge draw item, as it offers a really good deal, one of the best IMO that is offered for sub options. This pack is the very reason I am subbed at the moment, and would likely remain so if they allowed it to be used every 90 days (currently it is 180 days).

4) Make a pass on ALL of the expansion content from SoR up through KotFE/ET/FA and make sure all of it can be done as a group, and remove the removal of companions at the beginning of KotFE.

Instead, players would be given the option of removal, or they could choose to keep their companions (but would still lose them story wise). I think this is one of the barriers (the lack of group play is another) that keeps folks from participating in the new content.

5) Make all prior class story content replayable, set up the same way that KotFE/ET is set up chapter wise.

6) Add a Subscriber reward system set up something like this...

I suggest a subscriber rewards program that rewarded players for total sub time, non-contiguous. Here is the general gist.

SWG had a great program for subscriber rewards IMO, and I think a similar system would do well here.

The idea is to reward subs for total amount of time they played, but I would change it up a bit....I would set it for total amount of time SUBSCRIBED.

First, you would need to be subscribed to receive the rewards, and you could only collect the reward on one server, one character.

Second, it would be set up in tiers....every 90 days of subscription, the days/months would have no need to be contiguous. All items would be bound to legacy (with noted exceptions), so they can not be sold or traded.

90 - 100cc
180 - low demand armor set (bronze)
270 - low demand speeder (bronze)
360 - transfer token

450 - 250cc
540 - medium demand armor set (silver)
630 - medium demand speeder (silver)
720 - 5 character slots

810 - 500cc
900 - high demand armor set (gold)
990 - high demand speeder (gold)
1080 - rename token

1170 - 1000cc
1260 - rare armor set (platinum)
1350 - rare demand speeder (platinum)
1440 - level up token

1530 - 2000cc
1620 - Legacy XP bonus armor set
1710 - rare animal and droid companion
1800 - white/white and black/black dye

1890 - 3000cc
1980 - 5 ultra rare weapons
2070 - code for 30 days sub time (can be given to friend)
2160 - 100 percent XP boost legacy implant

2250 - code for 90 days sub and 2400 coins (can be given to friend), exclusive mount and title

This is just a general example of what you could offer, you could go more conservative, but IMO those that have been subbed this entire time deserve special rewards.

7) Rerelease some of the recent subscriber reward content that proved popular, like the HK series subscriber rewards as either CM items or under the same requirement criteria.

And, the most important change IMO.....

8) All high end progression content, like ranked PVP and Operations (hard mode) will now have a guaranteed gear drop...either some kind of token to redeem for a gear piece, or an unassembled item that grants a single piece.

In fact, I will expand on number 8 with my compilation from another thread about the command system...here is the gist of that suggestion...

Here is a short list of suggestions compiled from the thread. I will scour the thread for more later.

1) Reduce gear costs by 1/3, keep UC rates the same

2) Major pass over all content and increase CXP gain in all areas across the board so that it is commensurate with time and difficulty

3) Completion of Gods from the Machine with a NiM version

4) Keep the bonuses after GC 300 intact


And my suggestion

1) Create one new tier for hard mode content, highest tier attainable, that drops armor pieces AND a single token that can be turned in for one armor piece. One can choose to roll against the armor piece or choose the token. This would only be for Hard content and would have a vendor for onene tradein.

2) Remove material drops from hard content, or better yet add additional casual methods of acquiring materials, perhaps sold on a vendor for Command points.

I have other suggestions, but I think these changes would be the easiest to implement in the short term, and have the most appeal overall.

I would like to add more later, but I will start here.

Anyone else have any suggestions?

Distracted's Avatar


Distracted
01.01.2018 , 01:07 AM | #2
By freeing themselves from the iron-clad grip of EA's greed and getting all of their original staff back who left after EA bought out their parent company, but this will never happen.
Quote: Originally Posted by Notannos
Greetings Everyone,

We understand that players are currently pleasing dissatisfaction with the reward program for Game Update 1.2.

ALaggyGrunt's Avatar


ALaggyGrunt
01.01.2018 , 01:18 AM | #3
1: Lots more stuff to do

2: Make the free-to-play option not a 3-page spreadsheet. Much of the old playerbase currently value the free-to-play experience at less than zero. If they didn't, the server merges would have been totally unnecessary. If you keep them away from the endgame hamster wheels, you pretty much remove the number one driver of people to do MMO things and keep the game active.

LordArtemis's Avatar


LordArtemis
01.01.2018 , 01:38 AM | #4
Quote: Originally Posted by ALaggyGrunt View Post
1: Lots more stuff to do

2: Make the free-to-play option not a 3-page spreadsheet. Much of the old playerbase currently value the free-to-play experience at less than zero. If they didn't, the server merges would have been totally unnecessary. If you keep them away from the endgame hamster wheels, you pretty much remove the number one driver of people to do MMO things and keep the game active.
Its a good point. Can you expand on exactly how you think the free to play option needs to change? Id like to hear more.

Eshvara's Avatar


Eshvara
01.01.2018 , 01:42 AM | #5
Quote: Originally Posted by LordArtemis View Post
Its a good point. Can you expand on exactly how you think the free to play option needs to change? Id like to hear more.
Everything should be accessable for free so I can unsubscribe and no longer having to pay for this game, who wouldn't want that right?
Everything is so much better for free, I'm really excited to cancel the subscription and use my money on other things and have exactly the same things that I have now but without paying!!!

Spoiler
Hairy Co-pilot.
👀

LordArtemis's Avatar


LordArtemis
01.01.2018 , 01:53 AM | #6
Quote: Originally Posted by Eshvara View Post
Everything should be accessable for free so I can unsubscribe and no longer having to pay for this game, who wouldn't want that right?
Everything is so much better for free, I'm really excited to cancel the subscription and use my money on other things and have exactly the same things that I have now but without paying!!!

Spoiler
Shenanigans.

Helmutmengele's Avatar


Helmutmengele
01.01.2018 , 02:07 AM | #7
Like button for forum posts.

DarthSpuds's Avatar


DarthSpuds
01.01.2018 , 03:39 AM | #8
Most players I know who left, took a break, etc did so for two primary reasons,
1) The interminable CXP grind - note how player participation spikes when there's a +100% CXP boost running.
2) No Passes into PvP for F2P players.

There's a couple of simple things Bioware could do to fix those things.

With this Xmas Event CXP Boost CXP rewards were just about at the level they should be PERMANENTLY. I felt that my reward/effort ratio was running just about right while doing H2+ Dailies, the occasional bit of very good gear, and the UCs I got from the trash gear made it spot on, I genuinely felt that progress was being made at a meaningful rate.

All The Best
#Is-This-As-Good-As-It-Gets?
Sub Expires@ 24/05/2018
If you think my comment has been helpful in anyway please >>Click Here<< for the Refer A Friend Bonus.

LordArtemis's Avatar


LordArtemis
01.01.2018 , 05:43 AM | #9
Quote: Originally Posted by DarthSpuds View Post
Most players I know who left, took a break, etc did so for two primary reasons,
1) The interminable CXP grind - note how player participation spikes when there's a +100% CXP boost running.
2) No Passes into PvP for F2P players.

There's a couple of simple things Bioware could do to fix those things.

With this Xmas Event CXP Boost CXP rewards were just about at the level they should be PERMANENTLY. I felt that my reward/effort ratio was running just about right while doing H2+ Dailies, the occasional bit of very good gear, and the UCs I got from the trash gear made it spot on, I genuinely felt that progress was being made at a meaningful rate.

All The Best
Do you feel that the CXP boosts that currently drop in the reward table for GC would serve that purpose? If not, do you think it would be wise to simply raise up the CXP rate across the board?

Also, what other changes do you think they could make to the F2P system to make the game more desirable to former players?

Tsillah's Avatar


Tsillah
01.01.2018 , 06:10 AM | #10
Quote: Originally Posted by Eshvara View Post
Everything should be accessable for free so I can unsubscribe and no longer having to pay for this game, who wouldn't want that right?
Everything is so much better for free, I'm really excited to cancel the subscription and use my money on other things and have exactly the same things that I have now but without paying!!!

Spoiler
Well, the people working at Bioware do want to feed their families and make the company successful as well. Making the game free to play in its entirety would kill this game, so how do you think that they should make money instead off this game?

Bottom line is that they need to make money somehow and I'd rather pay a sub than have a cartel market expansion and more aggressive sales tactics. I've played fully free games and they advertise for their cash shop in chat and in the middel of the screen. Is that what you want?

Sorry to come out so strong right away but I feel that when people say they want the game to be free then they don't actually have thought through what that would do to the game. So think about and see if you really would want a much more aggessive cash shop that advertises itself in game constantly. Because that's what would happen.

And as such it won't turn things around because a lot of people would leave because of that.

What they need to do is get to a point where more people feel this game is worth paying a sub for. For that they need to look at the larger player groups (I call them solo/casuals, raiders and pvp'ers) and treat them as individual groups rather than all size fits one (which it doesn't in the end).

I think there should be a BiS gear set for each separate group that functions great in their area(s) but only works in the base part of the others and there should be the possibility to equip these gear sets at the same type and switch between them. Why? Because right now losing in warzones is the most rewarding, doing sm ops last boss only in the gf is the most rewarding raid activity and casual/solo players don't actually get rewarded fast enough in most of their activities.

Bioware is trying to balance the unbalanceable by putting everything in one system. That's what needs to change. PvP uses different stat optimizations than PvE (no accuracy for dps, skank tanks, different augments, etc.) So there is still a need for a separate PvP and PvE tab. The divisions are clear and simple. Raid gear should come with additional set bonuses that you need and only work for HM/NiM Operations. PvP gear should come with different stat optimizations that work better in PvP and casuals should get stat optimizations and maybe some set bonuses that are more beneficial in solo/casual content. Set bonuses themselves could be adapted for PvP as well but not in the sense of a PvP stat but having differen sets that for example give a chance on resisting a stun or slow effects, or a chance to break through charge immunity which all work in warzones only of course. Stuff that will really shake things up a bit...but the BiS versions of each area should have the same rating. So it's all BiS but for different activity types and with set bonuses that actually work for that part of the game more than others.

I think that could really liven and freshen things up because everybody has something to work towards that rewards their efforts and gives them something that helps them. And if they want to do something else then they will be bolstered in the base version of that type like SM ops but will need to gain the right gear there before progressing to harder content if they want to.

I believe it's time this game and people stop focusing on what they're not getting but on creating things to work towards that make sense. Let Galactic Command crates give cosmetics and mats like it does now and give us UCs instead of command tokens that we can use to upgrade our gear in the area we chose, but as an addition not the main source.

For me that would make the game more interesting to play.

Making this game free won't work, making it more interesting to play what's there can. There is actually a shed load of stuff to do in this game but people are doing it. That's the biggest problem to me. They need to look at things and see what they can do to make it more interesting and enjoyable to do.
Don't freak out, I'm just here by the grace of a referal. Nothing more.