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Your money used for Cartel Packs to get Decos on multiple servers will be erased!

STAR WARS: The Old Republic > English > Galactic Strongholds
Your money used for Cartel Packs to get Decos on multiple servers will be erased!

Renata_Roselli's Avatar


Renata_Roselli
10.20.2017 , 06:09 PM | #1
If you spent money on multiple servers for Cartel Packs and got decos, the amount you will keep depends on the highest count you have on a legacy merging together. For example, if you spent real money to get packs to acquire 4 Zakuulan Knight Statues on Shadowlands and spent more real money for packs on PoT5 to get 2 Zakuulan Statues, you will lose the 2 Zakuulan Knight Statutes on PoT5 as the highest number will be taken from the legacy on Shadowlands (which will be 4). PoT5 Statues 2/99 and Shadowlands Statues 4/99, the 4/99 will be the one kept and the other 2 from the other server will be gone. You purchased 6 items, not 4. If this happens, everyone needs to go to the https://www.bbb.org/consumer-complai...nt/get-started and file a complaint, as well as, take it further for violations of consumer rights to the FTC:

https://www.ftc.gov/

EHKodiak's Avatar


EHKodiak
10.21.2017 , 08:35 AM | #2
"So you're saying you're losing the two... but where you could only place two before, you can now place four... Get out" Is what they'll say :P

Renata_Roselli's Avatar


Renata_Roselli
10.21.2017 , 09:08 AM | #3
Quote: Originally Posted by EHKodiak View Post
"So you're saying you're losing the two... but where you could only place two before, you can now place four... Get out" Is what they'll say :P
You purchased 4 items on one server with real money that you used for packs to get the decos and you did the same on another and got 2. You should have a total of 6 of those paid items when the server merges, not 4. But if they go ahead with it, BBB and other actions will be taken by the community for their incompetence.

Xina_LA's Avatar


Xina_LA
10.24.2017 , 11:04 AM | #4
If you bought a lightsaber from the cartel market on two servers, you'll have two lightsabers after the merge.
If you bought a casino table from the cartel market on two servers, you'll have ONE after the merge.
I'm sure you can see why decorating addicts are very disappointed in this.
--=# Decorating addict of Satele Shan server. #=--

Verain's Avatar


Verain
10.27.2017 , 02:17 PM | #5
I'll say it: if you were buying decos on multiple legacies, you were being absolutely ludicrous, and you already threw your money away.

Case A

Spend 300cc on Legacy A
Spend 300cc on Legacy B
End result: -600cc, 300cc decos on two servers

Spend 500cc on Legacy A
Transfer a level 10 to Legacy B for 90cc
End result: -590cc, 500cc decos on two servers

Broadly speaking, you should have kept the legacies you cared about synced up at all times, such that if you acquired some really desirable stuff on Legacy A, that Legacy B would have had it before you acquired really desirable stuff on Legacy B. Given that forking a Legacy (and getting copies of all decos on another server) was so cheap for so long, I have a hard time believing that there are that many people affected by this.
"The most despicable person on the GSF forum."

PiiTarr's Avatar


PiiTarr
10.29.2017 , 06:06 PM | #6
Quote: Originally Posted by Verain View Post
I'll say it: if you were buying decos on multiple legacies, you were being absolutely ludicrous, and you already threw your money away.

Case A

Spend 300cc on Legacy A
Spend 300cc on Legacy B
End result: -600cc, 300cc decos on two servers

Spend 500cc on Legacy A
Transfer a level 10 to Legacy B for 90cc
End result: -590cc, 500cc decos on two servers

Broadly speaking, you should have kept the legacies you cared about synced up at all times, such that if you acquired some really desirable stuff on Legacy A, that Legacy B would have had it before you acquired really desirable stuff on Legacy B. Given that forking a Legacy (and getting copies of all decos on another server) was so cheap for so long, I have a hard time believing that there are that many people affected by this.
It's not the number of players affected nor whether or not you agree with or understand the reasons players might have kept their legacies separate, it's the principle of the thing as well as the claim from BW that we wouldn't be losing anything.

Xina_LA's Avatar


Xina_LA
10.30.2017 , 08:41 AM | #7
Quote: Originally Posted by Verain View Post
I'll say it: if you were buying decos on multiple legacies, you were being absolutely ludicrous, and you already threw your money away.
You mean when character transfers were actually working?

You could say the same about anything purchased in the Cartel Market, yet every other type of purchase is protected. Asking for consistent policy isn't asking for too much.
--=# Decorating addict of Satele Shan server. #=--

Renata_Roselli's Avatar


Renata_Roselli
11.01.2017 , 01:30 AM | #8
Quote: Originally Posted by Verain View Post
I'll say it: if you were buying decos on multiple legacies, you were being absolutely ludicrous, and you already threw your money away.

Case A

Spend 300cc on Legacy A
Spend 300cc on Legacy B
End result: -600cc, 300cc decos on two servers

Spend 500cc on Legacy A
Transfer a level 10 to Legacy B for 90cc
End result: -590cc, 500cc decos on two servers

Broadly speaking, you should have kept the legacies you cared about synced up at all times, such that if you acquired some really desirable stuff on Legacy A, that Legacy B would have had it before you acquired really desirable stuff on Legacy B. Given that forking a Legacy (and getting copies of all decos on another server) was so cheap for so long, I have a hard time believing that there are that many people affected by this.
Actually, there are a lot of people affected. Just because you're a shanty-dweller and can't afford to spend money doesn't mean you have to post on a thread to tell others how they should spend their money. With that said, people bought packs for decos before servers were dying and were forced to start a new legacy on a populated server. That was fine, since we still had the correct amount of items we purchased via real money—even if those items were on a different server. We still had access to the items if we ever wanted to play again on our previous legacy located on a different server. Now since those other legacies will merge together, we are losing items we purchased with no compensation. That is a clear violation of consumer rights. If you can't comprehend that basic knowledge, you shouldn't be posting irrelevant comments on the forums. Move along now.

Estelindis's Avatar


Estelindis
11.02.2017 , 05:59 PM | #9
I think that Bioware's policy on this matter has been extremely fair. With 90cc character transfers, it has been absolutely trivial to replicate a whole legacy's worth of decorations on multiple servers, for no fee other than that 90cc (which is tiny considering how much even a single rare decoration can cost). And now we have the benefit of being able to place down those copies before the server merges and still have them placed after. Sure, we can't pick them up if we don't want to lose the extra copies, but that just encourages us to place decorations very carefully.

Simply put, if Bioware changed their stated policy between closing transfers and enacting the merge, and instead made decorations additive, there would be a massive outcry from all the people who could've easily doubled or tripled their total decorations for 90 or 180cc but missed out. That outcry would dwarf your outcry. It's not going to happen.
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Renata_Roselli's Avatar


Renata_Roselli
11.02.2017 , 07:34 PM | #10
Quote: Originally Posted by Estelindis View Post
I think that Bioware's policy on this matter has been extremely fair. With 90cc character transfers, it has been absolutely trivial to replicate a whole legacy's worth of decorations on multiple servers, for no fee other than that 90cc (which is tiny considering how much even a single rare decoration can cost). And now we have the benefit of being able to place down those copies before the server merges and still have them placed after. Sure, we can't pick them up if we don't want to lose the extra copies, but that just encourages us to place decorations very carefully.

Simply put, if Bioware changed their stated policy between closing transfers and enacting the merge, and instead made decorations additive, there would be a massive outcry from all the people who could've easily doubled or tripled their total decorations for 90 or 180cc but missed out. That outcry would dwarf your outcry. It's not going to happen.
Their is no policy of purchasing items on multiple servers and then deleting your purchases that you agreed to. Again, re-read the initial statement. If you purchased items on one server with real money and purchased the same ones with real money on another server, your items need to be combined. It's a violation of consumer rights. It doesn't say anywhere in their ToS where you agree to purchase Cartel Items to where they will be deleted in the future when server merges happen. If you purchased packs and received 2 chairs on one server and purchased packs on another server and got 4 chairs, you should have 6 chairs in total when the server merges happen, not 4. You spent real money for those and they are available in-game to buy via CC, which you purchase with real money. Again, it's a violation of consumer rights. It's pretty simple to comprehend that basic knowledge.