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Maintenance Extension 12/27

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AllisonBerryman's Avatar


AllisonBerryman
12.27.2011 , 10:03 AM | #1 Click here to go to the next staff post in this thread. Next  

UPDATE 12:33PM CST: All servers are now available for play again! We apologize for the unexpected extension of today’s maintenance period, and thank you for your understanding. We understand that many of you are home for the holidays, and that this maintenance extension interrupted your expected play time – especially for our players in Europe. In the future, we’ll be looking at ways to improve the timing of our maintenance periods, and we will definitely work to ensure that our maintenance estimates are as accurate as possible. Thank you!




Hello everyone! We are still working on the various items in today’s maintenance and wanted to give you a quick update. We are going to extend today’s maintenance window to ensure we have everything just right before we open the servers. We know you are all eager to return to the game and apologize to you for the interruption. At this time, we do not have an estimate as to when the servers will come back up, but we’ll keep you updated in this thread and will get them up and running as soon as we can. Thank you all for your patience today.

AllisonBerryman's Avatar


AllisonBerryman
12.27.2011 , 11:03 AM | #2 Click here to go to the next staff post in this thread. Next  
UPDATE 11:03AM CST: Thank you all again for your patience. The servers are still unavailable. We do not have an estimate as to when they’ll be available again, but we are continuing to work as quickly as we can to get them up and running. We will continue to provide status updates, and will update you again no later than 12:00PM CST.

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AllisonBerryman
12.27.2011 , 12:00 PM | #3 Click here to go to the next staff post in this thread. Next  
UPDATE 12:00PM CST: Thank you for your continued patience. We do not have an estimate as to when the maintenance period will end at this time. We will continue to provide updates as they become available, and will update again no later than 1:00PM CST. We apologize for any inconvenience.

AllisonBerryman's Avatar


AllisonBerryman
12.27.2011 , 12:33 PM | #4 This is the last staff post in this thread.  
UPDATE 12:33PM CST: All servers are now available for play again! We apologize for the unexpected extension of today’s maintenance period, and thank you for your understanding. We understand that many of you are home for the holidays, and that this maintenance extension interrupted your expected play time – especially for our players in Europe. In the future, we’ll be looking at ways to improve the timing of our maintenance periods, and we will definitely work to ensure that our maintenance estimates are as accurate as possible. Thank you!