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EA Swtor Deception or not?


Xerno's Avatar


Xerno
10.20.2015 , 07:25 PM | #11
Quote: Originally Posted by Mithersonian View Post
Hi all,

Heard (read) a lot of people complaining in game about not having early access to Knights of the Fallen Empire.

It does state on http://www.swtor.com/fallen-empire/rewards

that if you subscribe as follows between dates :- AUG 10 - OCT 19
Choose to be a Subscriber from August 10 to October 19 to receive the Early Access Bonus Reward!

but what they cleverly did was to not put into too much detail that you have to be subbed on all the dates as in the new link here :-

http://www.swtor.com/patchnotes/1020...e-early-access

Spoiler
Well, If you read the Terms and Conditions at the same page you linked to http://www.swtor.com/fallen-empire/rewards

"To qualify for the Early Access Bonus, you must have qualified for each of the four rewards by being a subscriber on each of the 4 listed reward dates. Once you qualify you may enter and play Knights of the Fallen Empire on October 20, 2015, seven (7) days prior to live launch on October 27, 2015."

It clearly says that you need to be subscribed during the whole time between the 10th August to 20th October. Because if you weren't you wouldnt get the rewards, and by not getting the rewards, you will not get early access.

But it might just be me reading the Terms.

And to be honest, I was late to subscribe, so Ill have to wait untill the 27th.

Maitin's Avatar


Maitin
10.20.2015 , 07:53 PM | #12
Here's the part that torques me off...

Subscribe Date 1 = $15
Subscribe Date 2 = $15
Subscribe Date 3 = $15
Subscribe Date 4 = $15

So, if you Subscribe all four dates, you paid $60 for Early Access to a game that's Free a week later. But if you missed one date, like myself due to Disability Payment being delayed a couple days and resubscribing afterwards, then you paid $60 for JACK ****.

No, the OP is right... EA played the "They don't read the fine print game, so we can ambiguously make promises and nobody will notice".

Every other Expansion, Early Access, and Reward given was simple... "Be subscribed before X date". There was no "Be subscribed for THREE ENTIRE MONTHS" in order to get something until this expansion.
Motir par ijaat
Mandalorians of Recluse, a Sith/Empire-aligned guild.

Mithersonian's Avatar


Mithersonian
10.20.2015 , 11:28 PM | #13
Quote: Originally Posted by Xerno View Post
Well, If you read the Terms and Conditions at the same page you linked to http://www.swtor.com/fallen-empire/rewards

"To qualify for the Early Access Bonus, you must have qualified for each of the four rewards by being a subscriber on each of the 4 listed reward dates. Once you qualify you may enter and play Knights of the Fallen Empire on October 20, 2015, seven (7) days prior to live launch on October 27, 2015."

It clearly says that you need to be subscribed during the whole time between the 10th August to 20th October. Because if you weren't you wouldnt get the rewards, and by not getting the rewards, you will not get early access.

But it might just be me reading the Terms.

And to be honest, I was late to subscribe, so Ill have to wait untill the 27th.

Hi,

I too missed the small print of the Terms & conditions as I was blinded by the Early Access in big writing of the main headline like so many others that I read about in General chat online. If you subscribe between Aug 10th - Oct 19th you will get early access, they could of said there and then only if you subscribed to the earlier dates, but they didn't which was the deception that they threw over a few thousand people.
Early Access
AUG 10 - OCT 19
Choose to be a Subscriber from August 10 to October 19 to receive the Early Access Bonus Reward!

Electronic arts / Bioware know to well that one single person is not going to make a small claims court against them about this so they were not scared of pulling the wool over the eyes.

How many of you read terms & conditions every day for simple things in life worth a few dollars, euros or pounds, its not as if your buying a car on finance or getting a mortgage for your home, you at best hope your not going to be cheated.
There are 10 types of people in this world. Those that understand binary and those that don't.

BellatrixKreuzer's Avatar


BellatrixKreuzer
10.21.2015 , 05:59 AM | #14
Anyway, enjoy good game still you have it. I would be happy that I would revert to pre 4.0... I am quitting sub now. This simplifying is too much. Almost none of the immersion left. Companions - meh, crafting useless, gera useless... It is end of this great game...

TraxusAngel's Avatar


TraxusAngel
10.21.2015 , 07:29 AM | #15
It's been fine for me. I've had early access and got all my sub rewards. Definitely a glitch. These things happen with Early Access stuff sometimes, especially on a game this big
The Talgain Legacy Ebon Hawk Infinite Lightbringers Public Indecency
Thancen (Sent) - Kira'rei (Gunslinger) - Xyphis (Sorc) - Elydia (Sniper)

ionrahxxx's Avatar


ionrahxxx
10.21.2015 , 12:38 PM | #16
Well i just demanded my refund of subscription for further dates , as i had purchased the next 60 days in anticipation to this expansion.

I hope more swtor fans boycott EA in this way, maybe now they will see the error in deceiving their subscribers!!!

arfifteen's Avatar


arfifteen
10.21.2015 , 12:54 PM | #17
it was a deception as well for me by EA. they should honor what they said in the ad and not the terms which you need a magnify glass to read. at least it gives me some time to level the rest of my toons to 60 and get the class missions done.

VanorDM's Avatar


VanorDM
10.21.2015 , 02:10 PM | #18
Quote: Originally Posted by arfifteen View Post
they should honor what they said in the ad and not the terms which you need a magnify glass to read.
If you think you need a magnifying glass to read it, then you need glasses. The font is actually quite large and easy to read. That or more likely you've never bothered to even look at it.

Cyyytte's Avatar


Cyyytte
10.22.2015 , 06:00 PM | #19
I have been a subscriber since it was available with a few late payments. I have never missed an In game item even if I was a bit late. However, this time I missed out completely, due to not having the funds on my debit card.
So apparently the 4 years of subscription counts for less than someone that just subbed in for the last four months.
I just unsubbed and will wait for BattleFront.
Servers: The Shadowlands (PvE), The Prophecy of Five (PvP)
PvE: <Kraytbane> 5+ Imperial 60's, 3+ Republic 60's
A mouse in the hand does not mean that intelligence guides it.