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How to get your DXDiag and/or log files

STAR WARS: The Old Republic > English > Customer Service
How to get your DXDiag and/or log files
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Xaryell's Avatar


Xaryell
12.25.2011 , 03:14 PM | #1 This is the last staff post in this thread.  
If wish to seek support on the forums regarding any technical issues, below is a list of files that will assist with any possible troubleshooting steps.

Please use [code][/code] or [spoiler][/spoiler] tags around your individual DXDiag and log contents.

DxDiag
Spoiler

Installation Logs
Spoiler

Launcher Logs
Spoiler

Clients Logs
Spoiler

Crash Logs
Spoiler

When you are requested to contact Technical Support directly you will be required to send your launcherDiag.

LauncherDiag
Spoiler

Xaryell | BioWare Customer Service – Forum Support