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retail swtor, install failed

STAR WARS: The Old Republic > English > Customer Service
retail swtor, install failed

papashlyapa's Avatar


papashlyapa
12.23.2011 , 03:49 PM | #1
well, ok.
i bought retail version of the swtor, 2 extra months subscribtion and explorers guide.
beleive , it cost me some bucks.
i come though all of that process of registration.
and now i discover that game cannot be installed, with no explanation, just "install failed", thats it.
i browsed the net for that error, uninstall c++, dance with the tamburine, etc.
no luck.
now i have a box with three dvds, stupid book, activated subscribtion for 90 days and crying son.
i cannot even bring it back to the shop, as software cannot be returned.
you are thieves, guys

ShetiPhian's Avatar


ShetiPhian
12.23.2011 , 03:55 PM | #2
Might be a bad disk.

Most stores will exchange software, you should be able to get replacement disks but you wont get your money back.

Your other option is to download and install.
https://swtor-a.akamaihd.net/installer/SWTOR_setup.exe

renegadeimp's Avatar


renegadeimp
12.23.2011 , 04:11 PM | #3
If the disc was ok, then the problem lies on your computer.

Quote:
i expect that i will get a proper product from the developers
not something, i have to tune and play with it to make it working, but end product, ready to use
You did get a proper product. You even said yourself the discs were perfect. The problem lies on your system. Something is corrupting or blocking the installer.
Streamline - A guide to speeding up low - mid range Computer systems.
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Have a tech issue you need help with? You can nomally find me on the Customer Support forum.

papashlyapa's Avatar


papashlyapa
12.23.2011 , 04:18 PM | #4
oh! thats why installer able to unpack rar archives from two dvds and failed from third?
don't make me laugh, i'm not in the mood, really

papashlyapa's Avatar


papashlyapa
12.23.2011 , 04:31 PM | #5
all right, it's archive 87 on the third dvd
the archive IS damaged, though the disk is ok
retail version for uk and ireland

papashlyapa's Avatar


papashlyapa
12.23.2011 , 04:44 PM | #6
here is a trick
1. copy all of the files from dvd 3 to your hard drive
2. with winrar repair archives 87 and 88
3. burn directory with repaired arcives to dvd
4. use burned dvd as installation media, when prompted for the third disk

papashlyapa's Avatar


papashlyapa
12.23.2011 , 05:50 PM | #7
thats exactly what i call "dance with tamburin" around something, which has to work by default out of the box

snatz's Avatar


snatz
12.28.2011 , 05:17 PM | #8
I also got the "failed installation" once I got to disk 3, however, I used WinRAR to test all of the archives on disk three and it all tested good. Nothing to repair.

How did you determine which archives were corrupt?

snatz's Avatar


snatz
12.28.2011 , 05:41 PM | #9
Just a quick follow up, now it fails on disk 2.

All in all, it's failed on me at disk 1, 2, and 3. Doesn't appear to be any rhyme or reason to it. WinRAR shows all archives to be good.

infinitum's Avatar


infinitum
01.03.2012 , 01:39 AM | #10
Try using Daemon Tools' option of Disk Imaging and make image files for all 3 disks. Then mount Disk 1 and proceed with the installation, mounting the required disks as prompted.