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LOGIN FAILED - i can login but i need to reset password almost each time

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
LOGIN FAILED - i can login but i need to reset password almost each time
 

Deshroom's Avatar


Deshroom
12.23.2011 , 01:06 PM | #1
I bought game today - Origin Digital Edition

I already had to reset password 10 times. Each time I try to login in launcher it says password is wrong so I use "forgot password" then I set new one or same one and it works fine (but only ONE TIME)

is it some known issue ?

Dustfinder's Avatar


Dustfinder
12.23.2011 , 01:07 PM | #2
Quote: Originally Posted by Deshroom View Post
I bought game today - Origin Digital Edition

I already had to reset password 10 times. Each time I try to login in launcher it says password is wrong so I use "forgot password" then I set new one or same one and it works fine.

is it some known issue ?
did you put in your product code on your account and also put in subsciption information?

Deshroom's Avatar


Deshroom
12.23.2011 , 01:14 PM | #3
yes, "You have a standard edition"

yes, "you have subscribed, thank you"

Deshroom's Avatar


Deshroom
12.23.2011 , 03:51 PM | #4
again.

I just had to reset password to set same password as it was before.
so I can login to website and client again.

TuffStuff's Avatar


TuffStuff
12.23.2011 , 03:55 PM | #5
Same problem here, it's driving me mental ><

Deshroom's Avatar


Deshroom
12.23.2011 , 04:13 PM | #6
omg i probably found solution

why the hell they force me to keep same password to origin and swtor?

"EA_NinotheRobot...
Developer
[Avatar]
Joined: 05/24/2011 13:46:24
Messages: 661
Offline

Hi all,

Your SWTOR password and Origin Password are synced. If you change your swtor password, try logging into Origin with your new password.

Let us know if that helps.

-Origin Live Ops
The Origin Live Operations Team"

source
http://forum.ea.com/eaforum/posts/list/7480074.page

Deshroom's Avatar


Deshroom
12.24.2011 , 01:31 AM | #7
no, still have issue.

have to reset password now

Sakushi's Avatar


Sakushi
12.24.2011 , 01:34 AM | #8
Can you RESET and Delete ALL cookies and Clear the Cache in your Internet Browser?

you Will need to log in once more again.

Does the problem Still persist?


This Site + Cookies = Hardly agree with each other

Deshroom's Avatar


Deshroom
12.24.2011 , 06:12 AM | #9
for now everything is fine,
my problem was that i didn't know about EA and SWTOR password sync