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Security Questions


Midarc's Avatar


Midarc
12.23.2011 , 12:47 PM | #11
Busy indeed.
Insanely so it seems.

It's one of the reasons I wished they had a rotating question system in place.
The current system guarantees if you've forgotten the answer to a question, the first time you hit it you are joining the already oversubscribed queues for phone assistance.

Rotate the question?
Then you have a chance a number of these potential phonetime takers resolve their own issue.

Sticking to a single question isn't any more secure than rotating really, but hey ho...
That's what we've got for the mean time.
Hopefully we'll get a form of response soon.