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Cannot Update/Close In-Game CS Ticket

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Cannot Update/Close In-Game CS Ticket
 

NVIDog's Avatar


NVIDog
12.23.2011 , 10:57 AM | #1
Good morning.

The other night, I submitted a CS ticket regarding an issue over my Legacy surname. I can wait for that issue to be addressed on its own, but I was wondering if any other players are experiencing the issue of open tickets not being editable or closable, as I am observing both. When attempting to update/close an open ticket, I receive one of the following errors:

"There was a problem updating your ticket. Please try again later."
"There was a problem closing your ticket. Please try again later."

I've tried logging in and out, restarting the UI (Ctrl+UU,) and simply waiting overnight, but the prompt still appears. Has anyone else noticed this?
NSIST ON nVIDIA