Bioware: Most of your players are pvp'ers.... figure it out!

/Agree

Sangrar, I may not have any statistics on the ones not included who are barely satisfied, but many of those players have either left for ESO, waiting for WildStar, or just waiting for another game that can satisfy them more than below averagely. It's called bleeding subs, which SWTOR has been doing since launch.

I want this game to improve Sangrar, but in order for it to do so the devs NEED to start listening to the hardcore/competitive communities.

Nope. He still doesn't speak for those people unless he is an elected rep, which he has yet to provide documentation of such.

You're right: it's entirely possible that a significant fraction of those unsubs were completely satisfied with the game, but still unsubbed because.... umm, because....

Oh, I think they're paying way too much attention to the "competitive" community; just look at FB and the OP nerfs, along with the upcoming nerfs to Juggs/Guradians. The "competitive" community is doing more than enough damage to the PvE aspects of the game, TYVM. I mean, come on, Spike now stuns instead of does it's knock down because the mobs started a petition on the forums? Getting knocked down was an inconvenience to them? In fairness though, it now has a fairly reliable stun, but really, the only reason to change that was because the "competitive" crowd couldn't compete with it, right?

So when the tank classes start feeling like they've been butchered enough, and the Ops players get tired of being pigeonholed into healer roles since their skills outside of that role are being whittled away by the "competitive" community and split, how much good is listening to the "competitive" community really doing?

I'm fairly certain that BioWare are well aware of what the metrics are in their own game. Just like in every MMO, serious PvP'ers are a highly vocal minority. It's the same in every game. What're you? New?

Yet compare those guys to the million+ that unsubbed. Big difference. They are the majority, he's not. It's only common sense.

well here is an example of a guy who was satisfied with the game but unsubbed as he mainly played for the trooper story

There's a problem with that philosophy: anytime someone makes an argument that the other person doesn't like or can't provide a good response to, they could just claim "this is ridiculous, I'm done wasting my time with you". Anyone who has ever done competitive debate will tell you that an argument that goes answered is conceded, and considered as functionally true for the rest of the debate.

You don't play an MMO with a singleplayer view in mind.

I. You mean "I don't play an MMO with a singleplayer view in mind.". Because other people most certainly do. Especially in a game which is heavily storydriven, like SWTOR.