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Terrible connection in Swtor

STAR WARS: The Old Republic > English > Customer Service
Terrible connection in Swtor

SirMannii's Avatar


SirMannii
03.04.2014 , 11:30 AM | #1
Hey. I'm playing Swtor with around 40 ms usually, or very often, almost always. I'm very active in-game and every time, some time of the day every week while playing Star Wars The Old Republic the ms goes up to between 200-500ms and stays there. When this happens I usually stop playing and go play Dota2 or WoW with friends with no problem at all. Any reason?

It makes me want to spit on someone responsible because as we all know Swtor always has these issues while other games dont. I've been playing Gears of War 3 on dedicated Microsoft servers since 2011 and the ping is always good. Same with WoW, even though I play Swtor more these days.
Maniiz | Mannihilation | Maanii | Mannii | Aaston | Maanzii
Manniiz | Manń́ | Manzii | Manii | Manizaur | Maannii | Mannzii | Skitz

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renegadeimp's Avatar


renegadeimp
03.04.2014 , 12:00 PM | #2
The issues are 99% to do with the way your connection is being routed to the servers.

Have a look at the latency thread in my sig and post your logs. Perhaps its just a simple issue on your side. If its on Biowares side, at least you have the logs to prove it to them.
Streamline - A guide to speeding up low - mid range Computer systems.
Latency Thread - Latency issue gathering thread..
Have a tech issue you need help with? You can nomally find me on the Customer Support forum.

SirMannii's Avatar


SirMannii
03.04.2014 , 12:30 PM | #3
Nah, I rather just not play the game when it doesn't work and play some Dota2. If BioWare want me to post my logs I'll do it, but I know for sure there are more players than me who have the same problems with the servers once and a while.
Maniiz | Mannihilation | Maanii | Mannii | Aaston | Maanzii
Manniiz | Manń́ | Manzii | Manii | Manizaur | Maannii | Mannzii | Skitz

Snipe Mara Jugg Op Snipe P-T Merc Sent Scoundrel Slinger Sage Mando Guard Shadow V-Guard
Lvl 55's | Tomb Of Freedon Nadd

renegadeimp's Avatar


renegadeimp
03.04.2014 , 12:53 PM | #4
Everyone has problems with every MMO once in a while. However, if you dont provide the logs, you are working simply on guesswork and conjecture, and not fact.
Streamline - A guide to speeding up low - mid range Computer systems.
Latency Thread - Latency issue gathering thread..
Have a tech issue you need help with? You can nomally find me on the Customer Support forum.

SirMannii's Avatar


SirMannii
03.04.2014 , 01:03 PM | #5
It is a fact that Swtor doesnt work for me. I can't care less about logs when this game is the only game that has a high ping. I've been a gamer over 15 years and a ping on 500ms is a fact as well. Swtor i what it is, it's a good game when it works which makes it a terrible game most of the time. Just kidding, but it has been going on for 4 hours now. I know it will work tomorrow again and weeks or months after that, so no big deal.
Maniiz | Mannihilation | Maanii | Mannii | Aaston | Maanzii
Manniiz | Manń́ | Manzii | Manii | Manizaur | Maannii | Mannzii | Skitz

Snipe Mara Jugg Op Snipe P-T Merc Sent Scoundrel Slinger Sage Mando Guard Shadow V-Guard
Lvl 55's | Tomb Of Freedon Nadd

renegadeimp's Avatar


renegadeimp
03.04.2014 , 01:38 PM | #6
The logs will help show where the latency is occuring so you know how to sort it. Atm its pure guesswork and read the forums, 99% of the time it is a user side or ISP issue. The other 1% has been a lvl 3 backbone issue which has been fixed within a week.
Streamline - A guide to speeding up low - mid range Computer systems.
Latency Thread - Latency issue gathering thread..
Have a tech issue you need help with? You can nomally find me on the Customer Support forum.

Blikki's Avatar


Blikki
03.04.2014 , 02:12 PM | #7
lagging aswell today, laggspikes from 200-500 ms. or actaullay, its 200 lowest, 2000 + random tics. took interett speed test

my ms was normal, 40 ms
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synapz_'s Avatar


synapz_
03.04.2014 , 02:19 PM | #8
Looks like a routing problem. I usually have around 53ms but have up to 500ms. Longer trace gives packet loss at some of the routers so yeah, routing problem.

Target Name: N/A
IP: 159.153.72.252
Date/Time: 2014-03-04 21:15:40

1 1 ms 1 ms 1 ms 1 ms 1 ms PUCHITA [192.168.1.1]
2 1 ms 2 ms 1 ms 2 ms 1 ms ua-85-227-176-1.cust.bredbandsbolaget.se [85.227.176.1]
3 2 ms 2 ms 2 ms 2 ms 1 ms ti3214a210-xe4-1.ti.telenor.net [146.172.75.225]
4 2 ms 1 ms 2 ms 1 ms 1 ms ti3010d400-xe1-1-0.ti.telenor.net [146.172.82.133]
5 35 ms 15 ms 15 ms 15 ms 15 ms ti3001c400-ae11-0.ti.telenor.net [146.172.101.193]
6 N/A 15 ms 15 ms 15 ms 18 ms ti3004c400-ae6-0.ti.telenor.net [146.172.19.177]
7 15 ms 15 ms 15 ms 15 ms 15 ms ti3218b400-ae0-0.ti.telenor.net [146.172.105.54]
8 15 ms 15 ms 15 ms 15 ms 15 ms [212.73.252.1]
9 N/A 168 ms 152 ms 148 ms 143 ms ae-11-12.bar1.Stockholm1.Level3.net [4.69.200.245]
10 203 ms 206 ms 205 ms 200 ms 196 ms ae-212-3602.ebr1.Berlin1.Level3.net [4.69.159.6]
11 N/A 205 ms 205 ms 200 ms 194 ms ae-1-100.ebr2.Berlin1.Level3.net [4.69.148.206]
12 203 ms 202 ms 203 ms 196 ms 193 ms ae-27-27.ebr2.Dusseldorf1.Level3.net [4.69.200.169]
13 207 ms 203 ms 204 ms 200 ms 196 ms ae-47-47.ebr1.Amsterdam1.Level3.net [4.69.143.205]
14 207 ms 205 ms 203 ms 200 ms 197 ms ae-43-43.ebr2.London15.Level3.net [4.69.167.41]
15 106 ms * 103 ms * * ae-5-5.car1.Dublin1.Level3.net [4.69.136.89]
16 211 ms 207 ms 205 ms 200 ms 197 ms [213.242.106.234]
17 214 ms 207 ms 207 ms 202 ms 198 ms [159.153.72.53]
18 212 ms 204 ms 205 ms 200 ms 195 ms [159.153.72.252]

Ping statistics for 159.153.72.252
Packets: Sent = 5, Received = 5, Lost = 0 (0,0%)
Round Trip Times: Minimum = 195ms, Maximum = 212ms, Average = 203ms

kakapox's Avatar


kakapox
03.04.2014 , 02:51 PM | #9
Same problem, also on Bredbandsbolaget. And im also on Red Eclipse

Griad's Avatar


Griad
03.04.2014 , 03:00 PM | #10
Same problem here and the problem have started about 1-2 weeks ago, any idea how to help it along its getting pretty painfull playing like this4
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