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[Friend] Account Problem

Amagakuro's Avatar

02.15.2014 , 09:20 AM | #1
Hi guys, i've a friend who has problems with the account, she can't set any security key with the Smartphone, look:

There is no mobile option.

To me instead looks like this:

There is the Smartphone option, so, i don't know how can here can manage this.

But there is another problem with the account, she can't even post here on the forum, get this message:

"Lilymay, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation."

How can she solve this?