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West Coast servers offline??

STAR WARS: The Old Republic > English > General Discussion
West Coast servers offline??

Belpheghor's Avatar


Belpheghor
01.19.2014 , 03:57 AM | #1
***? Just tried to log on and it shows the East Coast servers up and running but all the West Coast servers down, wierd.

It's the 19th, not the 21st.
"Let the hate flow through you"......

Reofeir's Avatar


Reofeir
01.19.2014 , 04:02 AM | #2
"At 3AM Central time we will be bringing The Bastion and The Harbinger down for maintenance. More info: http://bit.ly/KsKjNM " -swtor's twitter. They have no idea when the servers will come back up.

Belpheghor's Avatar


Belpheghor
01.19.2014 , 04:07 AM | #3
Quote: Originally Posted by Reofeir View Post
"At 3AM Central time we will be bringing The Bastion and The Harbinger down for maintenance. More info: http://bit.ly/KsKjNM " -swtor's twitter. They have no idea when the servers will come back up.
Great, what did they break THIS time. So now I get 2 maintenence days then eh? Today, then the 21st, double the fun.

OK fine, they don't want me to play their game, it's off to Rift I guess. You gotta love how even after 2 years they still don't know what they're doing.
"Let the hate flow through you"......

HoloTweed's Avatar


HoloTweed
01.19.2014 , 04:19 AM | #4
Quote: Originally Posted by Belpheghor View Post
Great, what did they break THIS time. So now I get 2 maintenence days then eh? Today, then the 21st, double the fun.

OK fine, they don't want me to play their game, it's off to Rift I guess. You gotta love how even after 2 years they still don't know what they're doing.
It seems they DO know what they're doing. They're doing... maintenance.

Obviously you'd prefer that they not correct whatever happened (because you know that technology never has any problems or gets borked in any way). You're right, they should have not done a maintenance to fix a problem that cropped up.

OddballEasyEight's Avatar


OddballEasyEight
01.19.2014 , 04:22 AM | #5
Quote: Originally Posted by Belpheghor View Post
Great, what did they break THIS time. So now I get 2 maintenence days then eh? Today, then the 21st, double the fun.

OK fine, they don't want me to play their game, it's off to Rift I guess. You gotta love how even after 2 years they still don't know what they're doing.
Damn right!
Because this kind of stuff never happens on other MMO's!
Get a grip EAware!


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jgelling's Avatar


jgelling
01.19.2014 , 04:27 AM | #6
This is just an invitation to waste more time on Reddit. Enjoy!

theonetruebleed's Avatar


theonetruebleed
01.19.2014 , 04:48 AM | #7
'MURICA!

That's right guys, tell 'em with hyperbole, it's the American way. Why be a reasonable human being when you can be a caveman instead.

jgelling's Avatar


jgelling
01.19.2014 , 04:52 AM | #8
Quote: Originally Posted by theonetruebleed View Post
'MURICA!

That's right guys, tell 'em with hyperbole, it's the American way. Why be a reasonable human being when you can be a caveman instead.
True, but objectively SWTOR customer service is pretty horrible. My last billing issue with them involved an hour-long conversation with idiots from somewhere in Eastern Europe(?) and even after getting a manager on the phone and fixing the problem they lied about sending me an email to confirm they'd fixed their charges.

They fired all the good customer service (and dev) people right before F2P happened - who knows what they have working now.

theonetruebleed's Avatar


theonetruebleed
01.19.2014 , 04:59 AM | #9
Agreed, customer support is a waste of revenue in its current state. I had a bank issue and had to phone CS on the very expensive premium number and got through to Dublin and took a long time to get fixed. I could have driven there in under an hour and the petrol would have cost less.

Nonetheless, that did not cause me to have a tantrum publicly or privately.

dorpen's Avatar


dorpen
01.19.2014 , 05:13 AM | #10
Quote: Originally Posted by theonetruebleed View Post

Nonetheless, that did not cause me to have a tantrum publicly or privately.
Thanks for sharing