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[IMPORTANT] Character Loading Issues

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
[IMPORTANT] Character Loading Issues
 
First BioWare Post First BioWare Post

Dahntalon's Avatar


Dahntalon
08.28.2014 , 07:31 PM | #571
In addition to these issues, when I do finally get to my characters, they are all moving in slow motion. No one else in my guild is experiencing this issue. My game was fine earlier this morning. I have updated all my drivers as instructed in troubleshooting and still nothing. I am hoping this is a bug that will be repaired with the maintenance patch tonight. I am quite discontent with the automated response from support listing possible solutions non-specific to my issue. Fix this, Bio-ware.

woodaj's Avatar


woodaj
08.28.2014 , 09:26 PM | #572
Begeren Colony

Walker legacy

Bounty Hunter named Raged

I've been experiencing log in issues, severe server lagging issues to the point that my toon is frozen for up to 30 mins.... and now I can't even log into this character. I've submitted a host of trouble tickets and submitted a thread or three this being the fourth. Was trying to help my guild in this event and can't even do it now.

Now my all of my other characters are affected!!!! The game just logs out right in the middle of a tactical flashpoint while on my lvl 39 sith (Hatredd). I mean no harm, I've been a loyal customer for years, since patch 1.0 and I have never had these types of issues. What happened to the in game support? Here is a listing of my toons on begeren colony:

SITH:
Slayre, Hatredd, Raged, Vyntress, Rey'eena, Ty'rannicus, Acwellan

JEDI:
Harrison-sky, Jacen-sky, Notorious-sky, Waxdatazz, Day

August 31, 2014
Still experiencing major connection issues [744354] ms on my bounty hunter. The only thing I can think of is that it is a routing issue. I live on the east coast and I play on the west, but since this galactic strongholds thing I can no longer enjoy playing on the begeren server.

OhMaiCaptain's Avatar


OhMaiCaptain
08.28.2014 , 11:35 PM | #573
1 of my characters is affected on Harbinger. 55 Sorceror, I checked 6 of my republic characters and they all load fine.

Last time I played the affected character I was in the stronghold on Nar Shaddaa. A guild member invited me to a party and attempted to create an ops group. But because I was in an instance he was not permitted to do so. At this time I tried to leave the stronghold, trying the fleet, ship, nothing worked. I logged out, and haven't been able to log in since.

When attempting to load this character the loading screen progresses as normal, but flashes a couple times during the progress bar, and at about 50% it restarts. There are times when it will actually load an empty area with what appears to be a default UI (all elements present at the same time with no icon graphics), but then it will go back to the loading screen and the progress bar starts over.

I've waited for 15 minutes + and it repeats the restart progress of loading over and over again.

The loading screen starts with the "Interlude" story, but switches to the Nar Shaddaa load screen.

Affected character's name is Ramera.

Kantaso's Avatar


Kantaso
08.29.2014 , 04:24 AM | #574
same problem here in the Jedi Covenant server, it switches to the Naar Shadda screen and sits there forever.

Oh wonderful now we have a freaking patch about some stupid "exploit" instead of fixing the log in issue.
Seek and ye shall find
The Master
Like my Scottish grand father used to say, "hey lad may I haz yurrr stofff?"
Free stuff -----> http://www.swtor.com/r/ZptVnY

PadwanSlayer's Avatar


PadwanSlayer
08.29.2014 , 07:35 AM | #575
Quote: Originally Posted by lashalla View Post
I, too, am unable to log in. I can get to a server screen, but no servers are listed. I have characters on Ebon Hawk and Jedi Covenant. I logged in 8/27/14 but today, 8/28/14 no luck. Spent time with customer support on the phone, followed directions in the first email they sent (to send them logs) and the second email said to go to forums.

Not very helpful customer support.

I uninstalled and am reinstalling at the moment. It's been 3 hours and still not totally reinstalled--the downloads are running extremely slow. Hope tomorrow's patch fixes this.......
I tried that too. Reinstalling go me no where. And this recent patch- 2.9c- is no help whatsoever. My patience is wearing thin...

thedarkpredator's Avatar


thedarkpredator
08.29.2014 , 08:52 AM | #576
As of Patch 9.2c I cannot login to the game at all, it sticks at the first loading screen and sits forever, your attempt to fix an issue has broken it for others....

LukaszArc's Avatar


LukaszArc
08.29.2014 , 09:59 AM | #577
Well, i can log in and the server is working, BUT i cant see my characters.... they are full invisible... Just a lightsaber walking around. Is there anyone else having this problem? Happened this after the 2.9c patch

Sierd's Avatar


Sierd
08.29.2014 , 10:24 AM | #578
Quote: Originally Posted by LukaszArc View Post
Well, i can log in and the server is working, BUT i cant see my characters.... they are full invisible... Just a lightsaber walking around. Is there anyone else having this problem? Happened this after the 2.9c patch
For me I can see their robes and such but not their faces, legs, or feet. I've tried logging all the way out and still get the same thing. Tried using patcher file from deep in the programs and still the same issue.

Staniss's Avatar


Staniss
08.29.2014 , 12:27 PM | #579
I've just tried to log into the game, but after the patch had been downloaded and I tried to proceed I stucked on "select a server" screen with no server on neither Europe nor North America to select. After a few minutes I receive Error 4001 info.
There's always a bigger fish ...

Rasheke's Avatar


Rasheke
08.29.2014 , 12:51 PM | #580
Same thing happened to me, I'm on the Progenitor (Rep side) and was visiting a guildies stronghold. Went to the guild ship and DC'd and now I've been having this issue T_T. The character it's happening on is Rasheke, wtb bioware help.