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[IMPORTANT] Character Loading Issues

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
[IMPORTANT] Character Loading Issues
 
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BanJoGG's Avatar


BanJoGG
06.11.2014 , 12:27 AM | #361
Server - Red Eclipse. I had issues last night. Patched fine, loged in fine, started dailies on Oricon fine, this was about 6:30-6:45GMT. Then it all went wrong. Massive lag. Guildies logging in and couldn't sent group invites not showing in the guild roster. I used fleet pass and it took about 5-7 minutes to send me to fleet and was REALLY slow moving. Went to my ship and after about 5 mins it kicked me to the character selection screen. When trying to get back in it was stuck in a loop. I'd select a toon and within 5 mins back at the selection screen. I keep trying this for a bit until I got kicked to the server selection screen.

Honestly BW/EA You make enough money from subs and an huge amount from cartel coins. Why does this always happen with a content update? And let's face it there wasn't even any new content in this or any expected in 2.9 either. With Wildstar and ESO happening you really need to get your act together or the serious gamers are gonna leave.

At this point (and I hate saying it but it's true) even WOW is looking appealing!
Vanguards - We walk softly and carry a big gun.

XaronTN's Avatar


XaronTN
06.11.2014 , 05:50 AM | #362
Quote:
06.11.2014, 01:42 AM
All login issues should now be resolved, thank you all for your patience. Have a good night.
-eric
Well no they are not..When i log on first time today everything goes well surprisingly. But after like 20 min in game i start to get those weird connections problems (which starts only with new patch yesterday), so according game i lost connection but i was still in game, some other ppl moving, chatting but i cant, i cant logoff,etc..

After that I still unable to log on, it´s still too slow, no loading bar..or it stuck in loading. And if i log on: I´m dead, unable to move or to do anything..so nothing have changed:/

Capo_Marmaglia's Avatar


Capo_Marmaglia
06.11.2014 , 06:16 AM | #363
yesterday, swtor was unplayable: cannot change instance, removed from guild, a lot of bugs. Loading bar not showing, long loading times. However, it was working (even if bad...)

Now, iv just tried to log in, and nothing is solved. Even worst. its not working and i cant log in: "Unable to find server list", and the only way is to shut down game.
Good luck

EDIT#1: Done "Repair Scan" with launcher, and at 3rd try of login, it works not so bad, even if loading times are 2x longer than normal; however, it seems now i can play
Starlover, Feccia Ribelle Guild @ The Red Eclipse (Etark Legacy). Preferred status alt: Occhi Blu (Gatherer Legacy)
Spoiler

Sefarad's Avatar


Sefarad
06.11.2014 , 07:26 AM | #364
Quote: Originally Posted by XaronTN View Post
Well no they are not..When i log on first time today everything goes well surprisingly. But after like 20 min in game i start to get those weird connections problems (which starts only with new patch yesterday), so according game i lost connection but i was still in game, some other ppl moving, chatting but i cant, i cant logoff,etc..

After that I still unable to log on, it´s still too slow, no loading bar..or it stuck in loading. And if i log on: I´m dead, unable to move or to do anything..so nothing have changed:/
Exactly the same here. The Red Eclipse. Summary: game unplayable. I will stop trying to play until there is an official (another.,..) notice with a solution, because with each failed try, I am getting more and more... "aggro"...

Sharmen's Avatar


Sharmen
06.11.2014 , 07:56 AM | #365
[QUOTE=Bronholz;7103614][color=#f9d648]Hi all,

We are continuing to investigate reports of players who are unable to login to certain characters. We understand the frustrations that these issues can cause and we're working on getting this resolved as quickly as possible.

To help us look into this, there's some steps we'd like you to take and some information that we'd like you to provide below.

If you have a character that is affected by this please attempt to log into the character that’s having the issue and wait at least 10 minutes for the character to log in – even if the cog stops spinning.

Hi there my characters name is Preditor created at start of the game some time ago .. I was unable to do the following last night
1 . Took over 10 minutes to login and then got message saying that my character was unavailable at this time due to maintainance and to try later ...
2. When eventually it did login I got a screen that was half of the screen top and the bottom was black
3. Eventually got in and logged in to Makeb as I am level 55 and we were unable to form a group
4 Unable to go from Makeb using either the fleet pass nor the normal way of moving from one planet to another hence the character is still where we left it
5. All we were able to do was to move we could trade but there seems to be a lag of over 5/10 minutes to either show up we were part of a group
Hope this helps
Thanks

Gwaneth's Avatar


Gwaneth
06.11.2014 , 08:03 AM | #366
Hey folks...if you are paying for this service and not getting results thus not getting what you are paying for and not receiving any help from customer service you might consider filing a Better Business complaint. I am on Harbinger and was only able to play my low level character until she went to the fleet. Now I can't access her or any of my higher level toons. My home desktop finally started working after deleting the BitRaider file and forcing a repair but that doesn't seem to be working on this computer. Really frustrating. Update: As of 1:15pm CST I cannot log into any of my characters from ANY server on this computer. I have my home desktop working fine. Not sure why this one won't. It's the same operating system with the same launcher but the BitRaider work around doesn't work on this one. Very, very frustrating. Bioware? Anything?

Aurelinus's Avatar


Aurelinus
06.11.2014 , 11:09 AM | #367
Well, true, all still is wrong. However it seems things are going sinusoidaily out and back after a time. Generally no progres on problems as they are exactly the same they were just after patch.
I just hope you stop "patching" this game finally and start to make it better (thx for making guardian/juggernaut worst tank now). After so many years endgamers are forced again and again to do the same OPSes and few Weeklies all the same... Welcome to SW Galaxies sad end.

irishcreme's Avatar


irishcreme
06.11.2014 , 11:59 AM | #368
Wow everyone is getting logged in, I had No servers show up, then when I logged out and signed in again now the Star Wars The Old Republic just shows up for 10+ minutes and have to Ctrl Alt Delete and end task.. Just Sad
THE DUBLIN LEGACY
Jedi Crudak 65 Sith Darnius 65 Agent Jangi 65 Consular Pyridoxine 65
And then they said, "We're working quickly to resolve the issue"

Crosham's Avatar


Crosham
06.11.2014 , 12:11 PM | #369
After 2nd Day suffering new patch update still :
Login issues as known.
Travel issues as known.
Game is unplayable !
Red Eclispe.
All chars.

Refund?
Refund?
Refund !
None of my friends can play.

Please post a update on your efforts to solve this.

Kharn_J's Avatar


Kharn_J
06.11.2014 , 12:22 PM | #370
1) Cooldowns on Quick Travel, Fleet pass n such is broken
2) Logging into multiple characters is almost impossilbe and either takes forever or puts u on character selection again.
3) GF doesnt register immedietly
4) Ppl are getting stuck in warzones and flashpoints and probably in operations thru GF.
5) Unlogical boots to character screen and recently to server selection.
6) Ppl are getting put to f2p and prefered.
7) They dont appear in the guild or r not in the guild, but still are in. . .

Cant think of more now.

Solve it so we can actually play the game again without the constant logouts n all the stuff that hasnt been fixed or reported yet!