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STAR WARS: The Old Republic > English > Customer Service (Read-Only)
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mitchlee's Avatar


mitchlee
01.05.2014 , 08:07 PM | #1
This issued happened to me many times I'll even disable firewall ( i no have antivirus) also no help anyone can help i know i wait for one or two days will be auto fix it but this is normal ? or customer service can you send me the patch file or can do anything for me?

OwenBrooks's Avatar


OwenBrooks
01.05.2014 , 08:09 PM | #2
if a few have this at once it could be net based http://www.swtor.com/community/showthread.php?t=711814

but still http://www.swtor.com/community/showt...php?t=498597#6 I would do step 2 as very last

mitchlee's Avatar


mitchlee
01.05.2014 , 09:29 PM | #3
Spoiler

Follow all the steps still cannot please help.

mitchlee's Avatar


mitchlee
01.05.2014 , 09:40 PM | #4
I'll like this game very much since version 1.2 but will because of this login issued quit this game soon.
I realized when window update next day have this problem you know why? any advise for me?

mitchlee's Avatar


mitchlee
01.05.2014 , 10:55 PM | #5
Still waiting for your your help.

OwenBrooks's Avatar


OwenBrooks
01.05.2014 , 11:05 PM | #6
In the game folder is a log folder post up the most recent log with the login attempts

edit - if you click this in your web browser does it prompt to save a 19.2kb file http://manifest.swtor.com/patch/reta....patchmanifest

mitchlee's Avatar


mitchlee
01.05.2014 , 11:46 PM | #7
Spoiler

Hope can help

mitchlee's Avatar


mitchlee
01.05.2014 , 11:52 PM | #8
Hope can hear from you soon will appreciated

OwenBrooks's Avatar


OwenBrooks
01.05.2014 , 11:54 PM | #9
ERROR Failed login server pping tests (-10060).

10060 is a winsock error that just says timed out

the following link does it work if you click on it in your web browser ? http://manifest.swtor.com/patch/reta....patchmanifest it should want to save a 19kb file (does for me currently)

OwenBrooks's Avatar


OwenBrooks
01.05.2014 , 11:56 PM | #10
if you do a tracert to Launchpad.swtor.com I suspect it will fail , the tracert will show where it is failing though