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Chat and Group Finder Issues - EU Servers

STAR WARS: The Old Republic > English > Customer Service
Chat and Group Finder Issues - EU Servers
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jipux's Avatar


jipux
10.13.2013 , 03:34 AM | #1
hey i'm posting in the english part cause as people knows french part has been sucked in a black hole or something like that and we have time to die three times before getting an answer to our problems.

i don't know if you have the same problem on the other servs but on Mantle of the force, we simply can't talk on the chat window.
so we can't make groups or searching for pick ups, can't talk with guildies unless we have a vocal prog, can't warn people when we are in BG...

oh and we can't send an IG ticket to the devs cause this service is broken too...

maybe the english part of the team could say anything about that cause in the french part it's a remake of "the world of silence"

Tarba's Avatar


Tarba
10.13.2013 , 04:05 AM | #2
Same on Nihilus, and if you queue for a flashpoint, when the group is ready, nothing happens.
Pas de cerveau, pas de migraine.

Beiteljuse's Avatar


Beiteljuse
10.13.2013 , 04:13 AM | #3
Same problems on Vanjervalis Chain. (EU, RP Server)

- Chat channels broken (this includes /1, /2, /whisper, /ops, /group) except for emotes
- Groupfinder will often not start the FP although all 4 members accepted in the group window

Asdami's Avatar


Asdami
10.13.2013 , 05:53 AM | #4
the tips for repairing
- repair by system
- renaming settings folder
do also not work
its also stll impossible to hand in an ticket to support

Auribiel's Avatar


Auribiel
10.13.2013 , 05:56 AM | #5
Chat on Vanjervalis Chain is completly broken, this means: For all Chars on all Channels!

Same happens to one of my guild members.

Dear Admins, go to the German Community, there are more than 3 pages of people complaining about this, it's NOT a MINOR issue!
How should we play Ops/FPs/BGs if we are unaible to communicate?

AmberGreen's Avatar


AmberGreen
10.13.2013 , 06:07 AM | #6 Click here to go to the next staff post in this thread. Next  
Hey there folks! We are investigating chat and Group Finder issues on Vanjervalis Chain, Mantle of the Force, Darth Nihilus, and others and apologize for the inconvenience. When there's more information, we'll post for you.
Amber Green | Live Services Specialist
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znihilist's Avatar


znihilist
10.13.2013 , 06:58 AM | #7
Quote: Originally Posted by AmberGreen View Post
Hey there folks! We are investigating chat and Group Finder issues on Vanjervalis Chain, Mantle of the Force, Darth Nihilus, and others and apologize for the inconvenience. When there's more information, we'll post for you.
Amber the Group Finder problems are going on the Progenitor as well! After we get the GF window, even if everyone accepts nothing happen, and the 2 min timer runs out , the window re-pops for the same 4 people again and again.

Cyber_Xpert's Avatar


Cyber_Xpert
10.13.2013 , 07:35 AM | #8
Standard Emotes are still working, though.

AmberGreen's Avatar


AmberGreen
10.13.2013 , 07:40 AM | #9 Click here to go to the next staff post in this thread. Next  
Quote: Originally Posted by znihilist View Post
Amber the Group Finder problems are going on the Progenitor as well! After we get the GF window, even if everyone accepts nothing happen, and the 2 min timer runs out , the window re-pops for the same 4 people again and again.
Thank you for the update! We're still looking into the concerns. Is the Progenitor also seeing chat issues?
Amber Green | Live Services Specialist
Follow us on Twitter @SWTOR | Like us on Facebook
[Contact Us] [Rules of Conduct] [F.A.Q.] [Dev Tracker]

znihilist's Avatar


znihilist
10.13.2013 , 07:45 AM | #10
Quote: Originally Posted by AmberGreen View Post
Thank you for the update! We're still looking into the concerns. Is the Progenitor also seeing chat issues?
I didn't see any problem, nor have I seen anyone who was complaining of chat issues.