Players with a sense of entitlement

The problem here is that the player base does not speak with one voice. The issues you are describing are when players say something must be done one way or we must get this or that. Not everyone agrees.

So just because one player says they want e.g. more pvp content, does not mean BW should make more PVP content, because a lot of other players with say they want more PVE content. Or they want class stories. Or space quests.

Or people want to be able to buy things on the cartel market. But other players think everyone should work for it.

Or people want out of date items to become available again, but others want their rarity preserved.

There's no agreement on any of these issues, or any of the others, and the entitled thing is really more of a player vs player disagreement than the community vs BW. They've never called us entitled.

so what i learned from reading some of this is that andryah feels entitled to make up her own definitions of words, and she has a sense of entitlement that tells her whatever she makes up is agreed upon by all. things like 'the real world' will not influence said entitlement.

bran agrees with andryah.

and Arkerus was one of maybe 3 people who read the ToS and gave a **** what it says. seriously. why talk about something like a click-through eula wrapper? what a waste of time. it doesn't matter.

personally, what upset me most with this game is when they abandoned it, and left a bunch of dead servers, and it upsets me they never gave me the option to consolidate my toons without paying a bunch of extra money, on top of my sub, into a cartel market i don't much like to begin with. does that mean i'm somehow entitled to have bioware change their game the way i want? no. am i entitiled to my own opinion? yes. am i entitled to my own opinion even when forum posters like andryah and bran disagree? who gives a **** what those trolls think anyway?

so i come on the forum and let my opinion be known to the community and the developers. if a lot of other people agree with me, then the 'customer is always right' motto from the OP comes in to play. if i'm the only one with that opinion, then it probably doesn't matter much. with the dead server example, there were probably thousands of posts across many different threads. sure, the dev's could pretend only a small fraction are forum posters and that wasn't an accurate reflection of the population. andryah was on the forums saying nothing is wrong and her server was full enough, so therefore everyone else's was (her entitlement issues coming up again). i don't think bran was here yet at that time.

anyway, moral of the story is what happened next. over a million players quit. the dev team was largely dismissed. the subscription model failed, so swtor did what subscription games do when they fail and went f2p with a cash shop. the players wanted end game content, something reasonable to replace ilum, and populated servers. the players said 'please help. we like the game, we want to play it, but you kind of ****ed it up.' bioware looked down on their customers with scorn and contempt. stephen reid tried to calm the players, but the players wanted the game fixed and the devs had essentially given up, so he left. joveth tried to calm the players, but bioware still refused to listen. eric came in and tried to increase communication, but bioware still isn't listening. i don't blame eric. i wouldn't want the hate and general bad feelings that come with his position. there isn't much he can do. even if was capable of sneaking in at midnight and trying to rewrite the game to balance classes and provide reasonable content updates for both pvp and pve, surely he knows security would catch him before he got too far.

the customer is always right. that's true and it's absolute. if you honestly don't know what that means, you shouldn't be in front of your company's customers. ever.

I don't care what Bioware/EA's strategy is, what their decision making is, whether they care about me as a consumer or not.

If I like a product or service, I will pay what I feel is an appropriate amount for it. Sometimes I'll pay a bit more than I think it's worth, sometimes I'll underpay and feel I've got a good deal - but if it's too much, I'll not pay.

Generally speaking, there's a big difference between giving your opinion freely when asked, and giving your opinion freely without being asked and to try and force people to listen. One is much more polite than the other, but the other sometimes is needed to force a major change.

Henry Ford: "If I'd asked my customers what they wanted, they would have said 'a faster horse'."

Over one million players quit? I didn't know SWTOR had a million players at that point. Please, do show me where you got this information. And in the case of MMOs, the customer is NOT always right. Look at how many posts are made by people crying for nerfs, on these forums and many others? Are they right? The game company has far more experience working on games than us in most cases. If you dislike the game, nobody is forcing you to stay.

the customer is always right. that's true and it's absolute. if you honestly don't know what that means, you shouldn't be in front of your company's customers. ever.

Henry Ford: "If I'd asked my customers what they wanted, they would have said 'a faster horse'."

Henry Ford: "If I'd asked my customers what they wanted, they would have said 'a faster horse'."