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Emergency Medical Table. The Solution.

STAR WARS: The Old Republic > English > General Discussion
Emergency Medical Table. The Solution.

Kontraz's Avatar


Kontraz
08.29.2013 , 01:37 PM | #51
Quote: Originally Posted by Andryah View Post
Fair questions. I thought about that too when the bug was announced.

IMO...

1) if they take the packs off sale...can you imagine the rage in the player base... "OMG.. how can you deny me my packs.. I want all those other contents.. and I want them NAO! I don't give a squrrels butt about the table!! Biofail!!!!"

2) Couple the above with the fact that they quickly put it on the launcher splash screen that it (and one other item) is currently bugged)... so anyone who want's those two things has been advised and if they have half a brain.. they will defer buyng packs until it's fixed. In other words.. they handled it like every other annoying bug.. warn the players.. so the players can make mature adult decisions about it until it's fixed, and then go fix it as quickly as possible.
agreed. there is a correction notice in place, so henceforth they are covered. the issue is for people who are making the claim that they purchased the packs solely with the intentions of obtaining one of the missing items. Not exactly the best way to go about things, but to each their own, I guess.

I myself bought a handful of hypercrates and would have liked to get the medical table (I was kind of surprised I didn't) but with everything else I got, I can easily obtain one if/when it is finally put into the game. Considering it is a "super rare" most (there are always exceptions) of these people demanding reparations probably wouldn't have gotten it anyway.

branmakmuffin's Avatar


branmakmuffin
08.29.2013 , 01:40 PM | #52
Quote: Originally Posted by Akow View Post
ok,thanks for that info and yet people are still freaking out , even that BW is working on some type of fix and from what I get now , a way to make it up to the people who bought the packs
People are going to keep freaking out until they get an answer from BWEA, then they are going to freak out over the answer. This is the debacle du jour until the next debacle du jour (maybe the next tauntaun mounts will have a fur color which dose not match the dye some have chosen for for their Thana Vesh outfit).

Andryah's Avatar


Andryah
08.29.2013 , 01:49 PM | #53
Quote: Originally Posted by Kontraz View Post
They actually do have a clause in their ToS regarding misrepresentation: "nothing contained in this Terms of Service limits BioWare’s and LucasArts liability to you for fraudulent misrepresentations". Roughly translated: "If we trick you into buying something under false pretense, that's still on us."
You are waffling back and forth.

The key word there is fraudulent... not misrepresentation. The two words are combined and required as part of contracts between consumers and businesses.

The term is actually boiler plate in western consumer law.. and it means that you the consumer are always indemnified against fraud by a corporation IF fraud can be proven.

Now.. take that boilerplate.. driven by federal law.. and look at it. It does not belong in this particular discussion at all. If they trick you into buying the license to the software, or the subscritption, or Cartel Coins..... NOT digital content inside the game, you have a fraud case. You need to learn the difference and the legal boundaries here.

And again.. it does not belong in this discussion because there is no way you are going to convince a court that a software bug is fraudulent misrepresentation. Whereas, selling you the software when they know they are shutting down the servers tomorrow.. that would be fraudulent misrepresentation unless they disclosed the fact that the servers were going to be shut down.
When you find yourself surrounded by hostile Clowns... always go for the "Juggler" first.

Kontraz's Avatar


Kontraz
08.29.2013 , 01:54 PM | #54
Quote: Originally Posted by Andryah View Post
You are waffling back and forth.

The key word there is fraudulent... not misrepresentation. The two words are combined and required as part of contracts between consumers and businesses.

The term is actually boiler plate in western consumer law.. and it means that you the consumer are always indemnified against fraud by a corporation IF fraud can be proven.

Now.. take that boilerplate.. driven by federal law.. and look at it. It does not belong in this particular discussion at all. If they trick you into buying the license to the software, or the subscritption, or Cartel Coins..... NOT digital content inside the game, you have a fraud case. You need to learn the difference and the legal boundaries here.

And again.. it does not belong in this discussion because there is no way you are going to convince a court that a software bug is fraudulent misrepresentation. Whereas, selling you the software when they know they are shutting down the servers tomorrow.. that would be fraudulent misrepresentation unless they disclosed the fact that the servers were going to be shut down.
I disagree. The key is misrepresentation, which even you said they have done. Innocent misrepresentation is alright, but should it not be remedied, it is treated under law as fraudulent.

Andryah's Avatar


Andryah
08.29.2013 , 01:59 PM | #55
Quote: Originally Posted by Kontraz View Post
I disagree. The key is misrepresentation, which even you said they have done. Innocent misrepresentation is alright, but should it not be remedied, it is treated under law as fraudulent.
We can agree to disagree. I'm always fine with agreeing to disagree.

However.... my position has been consistent.. it's a bug. There was no misrepresentation. If they said the packs would have it and then the packs come and are retired and it never appears.. then I will agree it is a misrepresentation. It still would not meet reasonable legal tests as fraud though under the EULA. However.. they have already acknowledged it as a bug and that they will fix it. Case closed as far as I am concerned. Case closed to any court absent of kangaroos as well IMO (and no.. that is not a reference to my friends down under).

You have a much better chance getting me to agree that the game was misrepresented at launch then you do convincing me that this acknowledged bug represents misrepresentation.
When you find yourself surrounded by hostile Clowns... always go for the "Juggler" first.

Amaterasustee's Avatar


Amaterasustee
08.29.2013 , 03:28 PM | #56
I have and like I said, UK law covers purchases of I game currencies and the items advetised.

Go research Microsoft points UK law has made and punished Microsoft before over misuse of their policies and attitude that is pretty much "muricah will protect us, we just follow dem laws. UK just same"

I've filled lawsuits against other mmos who've inhibbited my ability to use my rights to the full extent of the law, these guys won't listen unless punished. I Soley purchased cartel coins to get a chance at the table through the packs as advertised, you can argue all you like but I'm good friends with a barrister and he says if a suitable solution doesn't surface I should take further action. A contract in the UK is nullified if it is signed through use of deception, is unlawful in its terms: aka go out and kill someone or face court action for not following the contract.
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branmakmuffin's Avatar


branmakmuffin
08.29.2013 , 04:54 PM | #57
Quote: Originally Posted by Amaterasustee View Post
I'm good friends with a barrister and he says if a suitable solution doesn't surface I should take further action. A contract in the UK is nullified if it is signed through use of deception, is unlawful in its terms: aka go out and kill someone or face court action for not following the contract.
So your remedy would be what, a refund of some percentage of the purchase price of CCs which you spent on packs, the percentage which represents your chance at getting a table? Because you must realize you weren't buying a table, you were only buying a chance at getting a table.

tortcat's Avatar


tortcat
08.29.2013 , 05:26 PM | #58
My remedy myself is simple. Give everyone that bought a pack the table, refund the coins back, or simply give them a pack.

I only used monthly grant cartel coins as I thought the table was neat. I never buy the packs ( I NEVER spend real money on them other then my monthly script) but I thought I'd take a chance on the table.

Send me cc coins back, send me the table, even just send me 1 pack. To ME, any of those are fair.

But thats me and I myself would expect one of the things I mentioned be what was done . ( I bought 5 or 6 packs with monthly coins...I'M happy with them sending me 1 pack and taking my chances...but the only reason I used the coins was " why not" and to try for the pack)

rantboi's Avatar


rantboi
08.29.2013 , 06:17 PM | #59
Easiest would be to just put it in reputation vender, needing like a friend level or something. if people really bought hypercrates they should have at least that much reputation from them.

and you still got other crap from the boxes so asking for full refund is a bit ridiculous

ShenLongKazama's Avatar


ShenLongKazama
08.29.2013 , 07:13 PM | #60
Quote: Originally Posted by rantboi View Post
Easiest would be to just put it in reputation vender, needing like a friend level or something. if people really bought hypercrates they should have at least that much reputation from them.

and you still got other crap from the boxes so asking for full refund is a bit ridiculous
Nah, it'd be better if they put the table into the rep vendor for 12 certificates and 100k credits, but you need legend status to purchase it.
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