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Game doesn't download

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Icantlogintothis's Avatar


Icantlogintothis
08.22.2013 , 01:48 AM | #1
So about a week ago i purchased Subscriber for my SWTOR account, only to find a update came out. So i tried updating the game, but nothing happend. It just sat at 0% for around 8 hours. So i decided to uninstall it and try reinstalling it ALSO to find it just sits at 0% saying Minimun download in progress. I have used the fix launcher numerous times, and i have allowed access to the firewall, and i have done many other possible solutions i have found on the forums / google. Any other way i can fix this? Any help is appreciated.

OwenBrooks's Avatar


OwenBrooks
08.22.2013 , 01:55 AM | #2
Delete the folder called Bitraider in the game folders

Icantlogintothis's Avatar


Icantlogintothis
08.22.2013 , 02:27 AM | #3
No difference. Still the same thing. Just a empty bar.

OwenBrooks's Avatar


OwenBrooks
08.22.2013 , 02:28 AM | #4
In the game folder is a log folder for the launcher, can you post up the most recent one ?

also which AV / Firewall do you use and which ISP are you with ? questions questions I know

Icantlogintothis's Avatar


Icantlogintothis
08.22.2013 , 02:34 AM | #5
2013-08-22 08:24:43 INFO SWTOR Launcher [Core:P1.74.7 Lib:P1.1] initialized.
2013-08-22 08:24:43 INFO File info: C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.exe size=3616592, created=7/26/2012 19:54:2, accessed=8/22/2013 7:41:35, written=7/30/2013 20:34:16
2013-08-22 08:24:43 INFO Initializing download manager
2013-08-22 08:24:43 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher-app.settings
2013-08-22 08:24:43 INFO Loaded settings from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\launcher.settings
2013-08-22 08:24:43 INFO completeLauncherInit()
2013-08-22 08:24:43 INFO -----------------------------(420)-----------------------------
2013-08-22 08:24:43 INFO Timezone: 420
2013-08-22 08:24:43 INFO SpecsHash=844421132.2262835699
2013-08-22 08:24:44 INFO Checking for launcher update
2013-08-22 08:24:44 INFO Loaded agreements from C:\Program Files (x86)\Electronic Arts\BioWare\Star Wars - The Old Republic\eula.settings
2013-08-22 08:24:44 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-08-22 08:24:44 INFO Download: http://manifest.swtor.com/patch/patcher.patchmanifest (159.153.92.50 )
2013-08-22 08:24:44 INFO Manifest Loaded: patcher, current=72/upcoming=-1/required=72
2013-08-22 08:24:44 INFO ManifestState=GetManifest: patcher, current=-1/upcoming=-1/required=72
2013-08-22 08:24:44 INFO Manifest Loaded: patcher, current=72/upcoming=-1/required=72
2013-08-22 08:24:44 INFO ManifestState=Complete: patcher, current=72/upcoming=-1/required=72
2013-08-22 08:24:44 INFO Patch completed normally (patcher)
2013-08-22 08:24:44 INFO Patching end
2013-08-22 08:24:44 INFO ManifestState=GetManifest: , current=-1/upcoming=0/required=0
2013-08-22 08:24:44 INFO Download: http://manifest.swtor.com/patch/eualas.patchmanifest (159.153.92.50 )
2013-08-22 08:24:44 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2013-08-22 08:24:44 INFO ManifestState=GetManifest: eualas, current=-1/upcoming=-1/required=0
2013-08-22 08:24:44 INFO Manifest Loaded: eualas, current=0/upcoming=-1/required=0
2013-08-22 08:24:44 INFO ManifestState=Complete: eualas, current=0/upcoming=-1/required=0
2013-08-22 08:24:44 INFO Patch completed normally (eualas)
2013-08-22 08:24:44 INFO Patching end
2013-08-22 08:24:59 INFO User logs in.
2013-08-22 08:25:01 INFO Login failure #404 recorded
2013-08-22 08:25:06 INFO User logs in.
2013-08-22 08:25:06 INFO Retrieving patch notes for environment [swtor]
2013-08-22 08:25:06 INFO Using environment.name [swtor], productName [retailclient]
2013-08-22 08:25:06 INFO BitRaider is available for [swtor]
2013-08-22 08:25:06 INFO Previous patching mode for [swtor] is [BR]
2013-08-22 08:25:06 INFO Patch selection action: GoStraightToBR
2013-08-22 08:25:06 INFO Starting Bitraider Streaming
2013-08-22 08:25:06 INFO BitRaider Transitioning from Asleep to Launch
2013-08-22 08:25:06 INFO isBitraiderRunning: false
2013-08-22 08:25:06 INFO Creating bitraider configuration files
2013-08-22 08:25:06 INFO Using environment.name [swtor], productName [retailclient]
2013-08-22 08:25:06 INFO Formatted [http://manifest.swtor.com/patch/bitraider/{env}] to [http://manifest.swtor.com/patch/bitraider/swtor]
2013-08-22 08:25:06 INFO Using environment.name [swtor], productName [retailclient]
2013-08-22 08:25:06 INFO Formatted [http://cdn-patch.swtor.com/bitraider/{env}/{env}] to [http://cdn-patch.swtor.com/bitraider/swtor/swtor]
2013-08-22 08:25:06 INFO Using environment.name [swtor], productName [retailclient]
2013-08-22 08:25:06 INFO Using environment.name [swtor], productName [retailclient]
2013-08-22 08:25:06 INFO Formatted [http://cdn-patch.swtor.com/bitraider/support] to [http://cdn-patch.swtor.com/bitraider/support]
2013-08-22 08:25:06 INFO BitRaider required version is [1.1.8.1].
2013-08-22 08:25:06 INFO Using environment.name [swtor], productName [retailclient]
2013-08-22 08:25:06 INFO Using environment.name [swtor], productName [retailclient]
2013-08-22 08:25:06 INFO Formatted [brdestpath="{cwd}" brlocalebank={langid} id={packageid} -brnolaunch] to [brdestpath="C:\\Program Files (x86)\\Electronic Arts\\BioWare\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch]
2013-08-22 08:25:07 INFO Launching Bitraider with command line: brwc_swtor.exe brdestpath="C:\\Program Files (x86)\\Electronic Arts\\BioWare\\Star Wars - The Old Republic" brlocalebank=0 id=swtor_swtor -brnolaunch -brnoui
2013-08-22 08:25:07 INFO BitRaider launched
2013-08-22 08:25:08 INFO Waiting for BitRaider to start...
2013-08-22 08:25:09 INFO Waiting for BitRaider to start...
2013-08-22 08:25:10 INFO Waiting for BitRaider to start...
2013-08-22 08:25:11 INFO Waiting for BitRaider to start...
2013-08-22 08:25:12 INFO Waiting for BitRaider to start...
2013-08-22 08:25:13 INFO Waiting for BitRaider to start...
2013-08-22 08:25:14 INFO Waiting for BitRaider to start...
2013-08-22 08:25:15 INFO Waiting for BitRaider to start...
2013-08-22 08:25:16 INFO Waiting for BitRaider to start...
2013-08-22 08:25:17 INFO Waiting for BitRaider to start...
2013-08-22 08:25:18 INFO Waiting for BitRaider to start...
2013-08-22 08:25:19 INFO Waiting for BitRaider to start...
2013-08-22 08:25:20 INFO Waiting for BitRaider to start...
2013-08-22 08:25:21 INFO Waiting for BitRaider to start...
2013-08-22 08:25:22 INFO BitRaider running
2013-08-22 08:25:22 INFO BitRaider Transitioning from Launch to Connect
2013-08-22 08:25:22 INFO BitRaider required version is [1.1.8.1].
2013-08-22 08:25:23 ERROR Error [1048677] encountered while retrieving BitRaider version
2013-08-22 08:25:23 ERROR Failed to retrieve BRWC Version.
2013-08-22 08:25:23 ERROR Failed to initialize BRExtPipe.dll
2013-08-22 08:25:23 ERROR BitRaider_GetVersion:oInvoke: BitRaider client initialization failed.
2013-08-22 08:25:23 ERROR Invoke failed: BitRaider_GetVersion
2013-08-22 08:25:25 ERROR Error [1048677] encountered while retrieving BitRaider version
2013-08-22 08:25:25 ERROR Failed to retrieve BRWC Version.
2013-08-22 08:25:25 ERROR Failed to initialize BRExtPipe.dll
2013-08-22 08:25:25 ERROR BitRaider_GetVersion:oInvoke: BitRaider client initialization failed.
2013-08-22 08:25:25 ERROR Invoke failed: BitRaider_GetVersion
2013-08-22 08:25:30 ERROR Error [1048677] encountered while retrieving BitRaider version
2013-08-22 08:25:30 ERROR Failed to retrieve BRWC Version.
2013-08-22 08:25:30 ERROR Failed to initialize BRExtPipe.dll
2013-08-22 08:25:30 ERROR BitRaider_GetVersion:oInvoke: BitRaider client initialization failed.
2013-08-22 08:25:30 ERROR Invoke failed: BitRaider_GetVersion
2013-08-22 08:25:35 ERROR Error [1048677] encountered while retrieving BitRaider version
2013-08-22 08:25:35 ERROR Failed to retrieve BRWC Version.
2013-08-22 08:25:35 ERROR Failed to initialize BRExtPipe.dll
2013-08-22 08:25:35 ERROR BitRaider_GetVersion:oInvoke: BitRaider client initialization failed.
2013-08-22 08:25:35 ERROR Invoke failed: BitRaider_GetVersion
2013-08-22 08:25:41 INFO Initialized pipe connection to BitRaider version [1.1.8.1]
2013-08-22 08:25:41 INFO Bitraider version [1.1.8.1] meets requirement [1.1.8.1]
2013-08-22 08:25:41 INFO Bitraider version [1.1.8.1] is fully operational
2013-08-22 08:25:41 INFO Current BRWC Stage: BR_STAGE_INITIALIZE
2013-08-22 08:25:45 INFO Current BRWC Stage: BR_STAGE_REMAININGASSETS
2013-08-22 08:25:45 INFO BitRaider Transitioning from Connect to Streaming_Decision
2013-08-22 08:25:45 INFO Using environment.name [swtor], productName [retailclient]
2013-08-22 08:25:46 INFO Required BR Assets: 1-999
2013-08-22 08:25:46 INFO BitRaider Transitioning from Streaming_Decision to InitialStreaming_UnPlayable
2013-08-22 08:25:46 INFO BitRaider Transitioning from InitialStreaming_UnPlayable to StreamingUnPlayable
2013-08-22 08:25:46 INFO Using environment.name [swtor], productName [retailclient]

I am using Microsoft Essentials as my AV, And i'm with Comcast Cable for my ISP.

OwenBrooks's Avatar


OwenBrooks
08.22.2013 , 03:00 AM | #6
And it has been like this for a week ? edit - just rereading original post

Icantlogintothis's Avatar


Icantlogintothis
08.22.2013 , 03:09 AM | #7
No. I BOUGHT a membership a week ago and played for a bit, then it didn't work a week later (AKA Now).

OwenBrooks's Avatar


OwenBrooks
08.22.2013 , 03:27 AM | #8
I'm hoping CS will jump in , I haven't seen that error number before so not sure on a line of why it is happening with the new bitraider patcher.

Guess can try some standard steps in case it helps if you like

try copying this launcher repair utility to where the launcher.exe is and say yes to replace the files http://cdn-patch.swtor.com/patch/Lau...lity1_74_7.exe

can also try a clean boot - http://support.microsoft.com/kb/331796

Beesodd's Avatar


Beesodd
08.22.2013 , 03:58 AM | #9 Click here to go to the next staff post in this thread. Next  
Hi there,

It just looks to be stopping mid-flow.

As Owen states, the next step to take here is to run the linked repair utility. There's a small walkthrough here: http://www.swtor.com/community/showp...71&postcount=2

Beforehand, sure to shut down the launcher and brwc.exe or brsptsvc.exe if they're still running in your processes.

This will refresh the launcher, in case it's in a bad state. If the issue persists, then restarting with Clean Boot (or Safe Mode) can check if some 3rd party program is interfering.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

Icantlogintothis's Avatar


Icantlogintothis
08.22.2013 , 05:35 AM | #10
Seems just a simple computer restart finally did the trick. Thank you for all your help!