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Cancelled Rename, Token Consumed

STAR WARS: The Old Republic > English > Customer Service
Cancelled Rename, Token Consumed
First BioWare Post First BioWare Post

Phuzakie's Avatar


Phuzakie
07.18.2013 , 09:55 AM | #1
So I got my free rename, typed in a name, hit ok but then cancelled on the confirm step and the token was consumed.

Wouldn't it make sense to only consume the token when a rename ACTUALLY occurs?
Retired Mayor of Hope Springs, Corellia, Scylla
Co-Founder of <New Hope Alliance>

suggy's Avatar


suggy
07.18.2013 , 09:59 AM | #2
Open an item restoration ticket via in game help

USATechDude's Avatar


USATechDude
07.18.2013 , 10:00 AM | #3
According to the token it will be refunded if the name change does not occur. I do not know how or when as I have not yet used mine. However, it should be refunded.
My'cella - Jedi Knight, Sentinel Jhadi - Jedi Knight, Guardian Hyleena - Trooper, Vanguard
Server: Jedi Covenant Guild: The Triumirate Legacy: Trillian

Phuzakie's Avatar


Phuzakie
07.18.2013 , 10:01 AM | #4
Well, I found the rename button... doesn't make sense but ok,.
Retired Mayor of Hope Springs, Corellia, Scylla
Co-Founder of <New Hope Alliance>

Beesodd's Avatar


Beesodd
07.18.2013 , 10:02 AM | #5 This is the last staff post in this thread.  
Hi Phuzakie,

As suggy states, please create a ticket about this. Please include the aproximate time this rename was consumed. That said, please check your character sheet first(C), there may be a button there that will still allow you to use the rename.

Beesodd | BioWare Customer Service - Forum Support