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Character Rename Bug

First BioWare Post First BioWare Post

Prodiigy's Avatar


Prodiigy
07.14.2013 , 10:15 PM | #11
happened today also, just submitted an in game ticket

Exbaseballer's Avatar


Exbaseballer
07.15.2013 , 02:42 PM | #12
Had the same exact thing happen when i tried to rename my merc

LupusTacita's Avatar


LupusTacita
07.15.2013 , 05:38 PM | #13
Had this over the weekend except that I used the cartel item, a steep 1,000 coins... I better get a refund, have it fixed, or just the item placed back into my inventory....

Saregon's Avatar


Saregon
07.15.2013 , 06:41 PM | #14
Just had this happen as well! Thanks Bugoware.
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LupusTacita's Avatar


LupusTacita
07.16.2013 , 03:04 PM | #15
Anyone know if this was really fixed in the recent update?? Any news on if people that used cartel coins for their rename get a refund..?

AmberGreen's Avatar


AmberGreen
07.16.2013 , 03:14 PM | #16 This is the last staff post in this thread.  
Last night's patch resolved this issue; you're now safe to use Rename Tokens again. If you had difficulty with this before the patch, please be sure to file a help ticket so that Customer Support can assist you in ensuring your rename goes through as intended.

Thanks for your patience everyone! I am going to close this thread as a resolved bug. Should you experience any further issues, please be sure to file a ticket and then create a new thread.

Amber Green | Live Services Specialist
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