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cartel coins :The code has an incorrect format

STAR WARS: The Old Republic > English > Customer Service
cartel coins :The code has an incorrect format
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astrobearx's Avatar


astrobearx
06.18.2013 , 11:02 PM | #1
ok i brought a 2400 cartel coin off this website here

http://www.gamecards.eu/

and i receive a 16 digit code that cant be redeem

please help
Quote: Originally Posted by Darth_Moonshadow View Post
Because Bioware won't let my have the Jewel of the Dark Side, which would amplify my powers and allow me to take control of the galaxy in my bid for a tyrannical dictatorship.
Poo-doo.

Rankyn's Avatar


Rankyn
06.19.2013 , 12:43 AM | #2
Did you put in the dashes or just the letters & numbers?

Are you absolutely 100% positively beyond the shadow of a doubt certain that you typed it correctly?

Beesodd's Avatar


Beesodd
06.19.2013 , 03:26 AM | #3 This is the last staff post in this thread.  
Hi astrobearx,

Some cards are in a 16-digit format. As Rankyn states, please double check that you have typed everything correctly. If it still doesn't work, please contact CS.

As I understand it the codes that some players are having issues with are the 10-digit walmart codes, which are separate.

Beesodd | BioWare Customer Service - Forum Support| Find help for all EA Games at Answer HQ.

astrobearx's Avatar


astrobearx
06.19.2013 , 05:30 AM | #4
yup i typed it in both with the dash and without it

it still doesnt work
Quote: Originally Posted by Darth_Moonshadow View Post
Because Bioware won't let my have the Jewel of the Dark Side, which would amplify my powers and allow me to take control of the galaxy in my bid for a tyrannical dictatorship.
Poo-doo.