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Achievement Tracking Permanmently Stuck

STAR WARS: The Old Republic > English > General Discussion > Bug Reports
Achievement Tracking Permanmently Stuck
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Tamoxifen's Avatar


Tamoxifen
06.07.2013 , 10:53 AM | #1
Some achievements, if tracked, will not be removed from the Achievement Tracker:

Example:

Saleucami Fleet Action Mastery achievement is bugged and stuck in my tracker list as well.

When I "completed" the achievement, I did not get a pop-up, though the achievement is listed as complete and all points are correctly tallied.

And, a further note - the date stamp on the Saleucami Fleet Action Mastery achievement now says whatever the current time is, i.e. every time I click on it in the Legacy window, it updates the timestamp to the current time.

It seems as if the pop-up not firing and the lack of removal and the time stamp are all related, like the achievement is not firing all the processes that should happen when completed.
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AmberGreen's Avatar


AmberGreen
06.07.2013 , 02:21 PM | #2 Click here to go to the next staff post in this thread. Next  
Hi Tamoxifen,

Thanks for the report! This is strange behavior indeed, but I also know we've had some difficulty with the Space Combat Mission Achievements specifically.

If you (or anyone else!) have seen this issue with Achievements that are not Space Combat related, can you please post the details? I'll keep an eye on this thread for a few days and see if we can get the issue fully locked down. In the meantime, we'll be investigating.


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Friedi's Avatar


Friedi
06.07.2013 , 02:28 PM | #3
I have a similar problem with another space mission (Hydan Way Blockade, I believe). Sometimes the displayed text gets very strange, displaying bunches of numbers...

Kazyon's Avatar


Kazyon
06.07.2013 , 02:38 PM | #4
Quote: Originally Posted by Tamoxifen View Post
Some achievements, if tracked, will not be removed from the Achievement Tracker:

Example:

Saleucami Fleet Action Mastery achievement is bugged and stuck in my tracker list as well.

When I "completed" the achievement, I did not get a pop-up, though the achievement is listed as complete and all points are correctly tallied.

And, a further note - the date stamp on the Saleucami Fleet Action Mastery achievement now says whatever the current time is, i.e. every time I click on it in the Legacy window, it updates the timestamp to the current time.

It seems as if the pop-up not firing and the lack of removal and the time stamp are all related, like the achievement is not firing all the processes that should happen when completed.
My Saleucami Fleet Action is stuck as well. I tracked it, completed the mission, it's now marked as complete in the Achievements window but the tracker still has one of the requirements as 0/1. I submitted a ticket in game and received this response:

=====
Your Ticket# 9208904
Greetings,

I am Protocol Droid M0-T0, Human-Cyborg Relations.

Thank you for contacting us about the issue you encountered. This particular case appears to have been caused by a bug within the game that will need to be corrected in a future game update and as such, cannot be corrected by Customer Service.
=====

Because the achievement is complete, the Track button is gone, so I can't untrack it and make it go away. The only way to get rid of it is to turn off the Achievement tracker on my UI or in a space mission, which is annoying for other reasons. Hopefully this will get fixed... it seems like the easy option would be to just re-enable the Track button even on completed achievements, so I could turn it back off myself.

VesperFrost's Avatar


VesperFrost
06.07.2013 , 03:32 PM | #5
Quote: Originally Posted by Tamoxifen View Post
Some achievements, if tracked, will not be removed from the Achievement Tracker:

Example:

Saleucami Fleet Action Mastery achievement is bugged and stuck in my tracker list as well.

When I "completed" the achievement, I did not get a pop-up, though the achievement is listed as complete and all points are correctly tallied.

And, a further note - the date stamp on the Saleucami Fleet Action Mastery achievement now says whatever the current time is, i.e. every time I click on it in the Legacy window, it updates the timestamp to the current time.

It seems as if the pop-up not firing and the lack of removal and the time stamp are all related, like the achievement is not firing all the processes that should happen when completed.
I have this precise problem myself. I clicked the track button, immediately went and completed the achievement, and now it's stuck in my achievement tracker. No pop up, listed as completed, and completed date changing every time it's viewed, same as the OP.

Submitted a bug report, received the standardized reply.
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DarthTexas's Avatar


DarthTexas
06.07.2013 , 03:34 PM | #6
Quote: Originally Posted by Tamoxifen View Post

Saleucami Fleet Action Mastery achievement is bugged and stuck in my tracker list as well.

When I "completed" the achievement, I did not get a pop-up, though the achievement is listed as complete and all points are correctly tallied.

And, a further note - the date stamp on the Saleucami Fleet Action Mastery achievement now says whatever the current time is, i.e. every time I click on it in the Legacy window, it updates the timestamp to the current time.

It seems as if the pop-up not firing and the lack of removal and the time stamp are all related, like the achievement is not firing all the processes that should happen when completed.
Exact same thing for me.

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Asros's Avatar


Asros
06.07.2013 , 03:40 PM | #7
Mine is stuck as well. It continues to show a mission objective that I have completed. When i go into the achievement UI for it, i cant tell it to untrack it because it says its completed. Very strange.
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GeckoOBac's Avatar


GeckoOBac
06.07.2013 , 04:15 PM | #8
I already submitted a detailed bug report in game about this specific issue. It's not easily reproducible (as it requires a fresh legacy and fairly high level chars), but as the mirror mission on either side shows the same problem (Javaal and Saleucami are BOTH stuck in my tracker), I'm fairly certain the issue is this:

1) Track either those missions through the achievement trackers.

2) Complete the mission with all the required objective except the bugged one, which has no way to be completed

3) Even though you will not receive any success notification, the achievement will show as completed in the achievement panel (even the bugged achievement will show as completed there)

4) Due to the achievement being now complete, the track/untrack option disappears and the bugged objective remains in the tracker "forevermore".

I'm fairly certain this happens to everybody, as I've heard reports of the missing achievement notification. However the bug itself is difficult to notice because it will leave no trace afterwards unless you had the achievement tracked at the moment of completion.

If I had to make a guess, I'd say that the way the achievement is internally tracked is correct (as in, it completes when it should), however the text of the objectives is wrong and when the achievement is marked as completed it probably automatically sets the text to "complete" without actually touching the redundant objective, which doesn't get automatically removed from the tracker and it can't be removed by untracking anymore as the option is not there.
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Telanis's Avatar


Telanis
06.11.2013 , 09:23 AM | #9
Hi Amber, I've also had this issue and filed a bug report.

For me, what happened:

1. I tracked all of the Space achievements.
2. I completed all of the Space missions, doing all the bonuses and that sort of thing.
3. The achievements that were properly completeable granted me their Achievements and were removed from the tracker.
4. The missions that had erroneous requirements did not grant the Achievements and were left in the tracker.
5. I logged out.
6. Some of the Space Achievements were fixed to no longer have erroneous requirements.
7. I logged in.
8. The fixed Achievements were granted to me, but they remained in the tracker.

So it looks like some issue with achievements being granted on login while they are tracked. If they're not tracked, or if you get them during normal play, you're fine.

Slaven_claw's Avatar


Slaven_claw
06.14.2013 , 02:28 PM | #10
Hi me and alot more of the APAC players are getting a bug where we have completed an achievement (got the right amount of kills for a mob etc..) and its going over it (6540/1000).

Is this due to the transfers and legacy doubling up?