How I got pwned by BioWare OR a REAL reason to unsub

No, it isn't. The policy is well laid out, and the OPs post doesn't even sound realistic.

But, as others have said -- plenty of people have had items restored with very little hassle. If they are actually saying there are no logs of him having the items, guess what?

It means he never had the items.

Discrimination? You're REALLLLLLY reaching to pull that out of your helmet.

Not likely.

And another subscriber lost...sorry to hear OP, but don't blame you.

When you go on vacation you take care of stuff first. You turn out the lights, maybe turn down the furnace. You make sure bills that will be coming due while you're gone are taken care of. You hire someone to come in once a day and feed the cats. You make sure the windows are closed and the doors are locked. You take care of business.

But you DIDN'T take care of business, did you. You just left. And your claim is fishy. The maximum amount of time you can put something up on the GTN is 2 days. After that it gets mailed back to you. Lots of people say you should never put anything on GTN for more than one day because it's too easy for someone else to undercut you. In any case, it may be that your mail got wiped, but that's not what you said. You said it disappeared off the GTN. And that makes no sense.

In wow the mail sits for 30 days, then goes back to the sender for another 30 days. So you must have left it sit for that long. That being said Ive found Blizzard CS to be the best in the industry. And Ive played just about every title out there. The CS here isnt the worst, for sure, but its not that great either. They should have done SOMEthing for him....

M

Mail goes back to the original sender in SWTOR too. But in the OP's case, mail coming back from the GTN has no where to go back to.

Yeah, that's what happens when you play too many alts and forget about them, lol.

My in-game CS experiences between wow and swtor have honestly been about the same. Blizzard is definitely much better over the phone, though.

true..and what happened sux.. but 30 day mail deletion is here forever and also in other mmo's so u cant blame bioware... its a missfortune that he put it up just before going...

Also dont be mad but i dont believe the 30+ day trip was THAT urgent that did not have time to log on and cancel everything..u just havent remembered

If you have hit the unsub button maybe your 4th ticket will now go through in a more positive way for you am guessing...

Do tell us if it happens, am curious about it...

I'll look into to it for you.

I had a stack of those cartel market certificates completely vanish after I tried to ctrl-click an armor piece in my inventory that was slightly covered by the dressing room window. Unknowing that it had selected this stack of certs instead I also clicked into the distance to clear my current target. as I clicked I saw the items selected vanish. No "do you want to destroy these" message box... Just gone.

I filed a ticket askin if they could be restored and the first CS I got said "we have no record of you receiving these items, thanks for playing!

I filled another ticket and the second CS I got, within the hour, came back and said "We see that you had them and then our records show that they just vanished. We don't know where they ended up. We have refunded your" etc etc etc

Guess it depends who you end up speaking to. At my work place if you get through to my colleague they will forget you can pull a report from X and instead pull from Y on the database