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Subscription: Advertisement vs Truth

STAR WARS: The Old Republic > English > General Discussion
Subscription: Advertisement vs Truth
First BioWare Post First BioWare Post

Kilora's Avatar


Kilora
04.29.2013 , 11:42 AM | #321
Quote: Originally Posted by CosmicKat View Post
The actual haters, all 1.5 million of them, used the "cancel sub" button.
I wouldn't even call them haters.

I'd just call them mature adults.

Haters are the ones that cry "I can't find the unsub button!!1!!1 It doesn't exist! BW is forcing me to stay!!1!!1!11"

Shingara's Avatar


Shingara
04.29.2013 , 11:44 AM | #322
Quote: Originally Posted by CosmicKat View Post
The actual haters, all 1.5 million of them, used the "cancel sub" button.
1.5 million haters on the forums, are they hiding around a corner or something. BTW where are you getting 1.5 from, did you pull that out of thin air too.
Health Warning - Thread May Contain Nuts.
First, you can continue as a subscriber, which gives you unlimited access to all game features and future Game Updates at no additional charge. http://www.swtor.com/info/news/blog/20120731

Lostpenguins's Avatar


Lostpenguins
04.29.2013 , 11:44 AM | #323
Quote: Originally Posted by Starglitter View Post
I may concede the analogy I used not to be perfect, yours is not right either but closer.

As I viewed, I am a subscriber, and thus subject to the agreement of the subscription terms which are nicely listed, this you are told for your subscription free (I payed for a three month period) I get credits, number of character slots, etc)

For many of us old timers, we have seen the benefits of subscription greatly change over th epast decade with the change of business practices incurred due to Free to Play. Obviously to the old timers, who are paying, the perception that all bells and whistles that comes with the game should be available; it used to be so for the past 20 years, so its not without cause. To a Free to Play person, essentially contributes nothing to buy for the upkeep of the game, they do not expect much out of the game, unless the pay for it in some sort or manner; once more nothing wrong with this. The concept of the company store, where you buy goodies for cash or buy credits for cash is a means for FTP to contribute to the upkeep of the game, and tha tmuch makes sense and is non-controversial.

The controversy begins, when the paying players, don't get all the content which historically has been the practice. It makes matters more complex, when the subscribed player, buys an expansion and thus expecting a return for their investment, would not anyone of us to? Then a few days later, after the release of the expansion, new material is released in the form of an update and surprise, surprise its not available to neither the subscriber nor the expansion payer unless they pay more money for it or use credits they paid for from the subscription price.

As a rule, I have no issues with charging for everything extra to a FTP, but to a subscriber and expansion buyer both? Seems a bit on the wrong side, yet perfectrly legal.

Sue
I've been a subscriber since day 1. When the game first came out, there was no Cartel Market. Were any of these people complaining about Cathar costing Cartel Coins complaining they were getting free Cartel Coins? I seriously doubt that.

And yes, you bought an expansion. Does the expansion say that the Cathar race is included in the expansion? Also, you still don't see they're not charging you. They are giving you free coins to use to buy the Cathar race, free coins that they didn't have to give to anyone who originally subscribed to this game because when they started subbing they weren't getting it in the first place.

It's basically a double-edged sword. If you're going to complain that subbed into this game before Cathar was available and now it's unfair that you don't get the Cathar for free, then you should also be complaining that you are getting free coins to get the new race or many other things when you didn't when you first subbed.

AshlaBoga's Avatar


AshlaBoga
04.29.2013 , 11:45 AM | #324
Quote: Originally Posted by Tommot View Post
I'm happy because I would rather you guys charge for this stuff over actual content. However, I dont think people are concerned with whether or not you change the wording. i think they're concerned that when F2P launched, subscriptions had certain clearly stated benefits over F2P, but now you're going back on your word and no longer providing one of these benefits. Instead of subscribers getting ALL character customization options included in our sub, we now only get MORE. To some, this makes it feel like subscriptions are losing their value.
But if they change the wording it's not False Advertisement which is somewhat important. Doing nothing would have backfired on BW.
The dark is generous, and it is patient, and it always wins.
It always wins because it is everywhere.
The brightest light casts the darkest shadow.
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DuckimusPrime's Avatar


DuckimusPrime
04.29.2013 , 11:48 AM | #325
Quote: Originally Posted by MajikMyst View Post
For pete sakes.. The Cathar species is not content.. It is vanity stuff.. To unlock the other species either cost a ton of credits or a ton of time to level a character to 50..
Currently prior to 2.1, I can select to play as any PC species in the game without levelling a character to 50 or paying a ton of credits. If I do these things, I can remove the class restriction on a species that I already had access to. No need to unlock them.

CosmicKat's Avatar


CosmicKat
04.29.2013 , 11:49 AM | #326
Quote: Originally Posted by Kilora View Post
I wouldn't even call them haters.

I'd just call them mature adults.

Haters are the ones that cry "I can't find the unsub button!!1!!1 It doesn't exist! BW is forcing me to stay!!1!!1!11"
Is it mature for the Spin Team to instantly flood every thread where the majority of paying customers are expressing frustration and displeasure with any game element in an attempt to drown out those legitimate concerns from paying customers?

Is it mature to always side with the corporation, even when they are allegedly customers of said corporation?

They would have gotten away with it too, if not for us meddling old timers!

DuckimusPrime's Avatar


DuckimusPrime
04.29.2013 , 11:52 AM | #327
Quote: Originally Posted by SpaceAlert View Post
Okay. Listen. I've got a compromise. Let me know what you think:

What if subscribers were given some Cartel Coins every month for free? Then, subscribers wouldn't need to pay extra for anything!
Would this be on top of the monthly stipend of 500 that I pay for as part of my subscription?

DuckimusPrime's Avatar


DuckimusPrime
04.29.2013 , 11:59 AM | #328
Quote: Originally Posted by Andryah View Post
The OP tried to pin them on their statement of content for subscribers as justification for complaint. Eric pointed out that it is still currently accurate and that they will be revising it in conjunction with changes to the game in patch 2.1
That's called bait and switch advertising. Its illegal in most places where the Government actually care about its citizens.

And the fact that people would defend a company for such deplorable behaviour tells you something about their status. But then again, you made it pretty obvious you're nothing but a shill long ago.

Kilora's Avatar


Kilora
04.29.2013 , 11:59 AM | #329
Quote: Originally Posted by CosmicKat View Post
Is it mature for the Spin Team to instantly flood every thread where the majority of paying customers are expressing frustration and displeasure with any game element in an attempt to drown out those legitimate concerns from paying customers?

Is it mature to always side with the corporation, even when they are allegedly customers of said corporation?

They would have gotten away with it too, if not for us meddling old timers!
I think the problem is -- people like me. I'll be the first to blast BW for making stupid decisions, but I don't continue to screech once they've admitted fault. There are too many screechers on these forums who aren't looking to be constructive -- solely to scream and throw their tantrum, and pick up a few haters on the band-wagon of attention.

I'm sick of seeing the same threads over and over again -- with the same people, complaining about the same things that BW has already -- 1, started to fix; 2, admitted to a mistake, and looking into it; or 3, isn't actually a BW problem.

Or, people debating the morality of BW. Really unnecessary -- BW is a for-profit business. Morality is subjective -- and their primary focus is on profit, with a secondary focus on pleasing the consumer.

Clearly, they're just not getting to the point where profit isn't as much of an issue -- meaning, the game has stabilized. They are working on things, and doing a much better job at communicating.

But they're also being screamed at for "Lack" of information when communicating, because they don't *have* the information to give.


TL;DR - Both the "spin crew" and the "screechers" are in the wrong, and they are BOTH crazy. Screechers are fueled by emotion, and the "spin crew" becomes the polar opposite because they are sick of hearing people whine about the same things in a non-constructive and combative manner.

uaintjak's Avatar


uaintjak
04.29.2013 , 12:02 PM | #330
Quote: Originally Posted by ML_DoubleTap View Post
I don't feel entitled to anything. I simply expressed my displeasure with their plan. I don't feel I was overly aggressive or 'ranting' as someone else mentioned. I certainly didn't threaten legal action like that same poster described...that would be silly. I just simply expressed that I wasn't happy w/ the way they appear to be handling it. I was even sure to say that it won't change my enjoyment of the game and I won't be playing any less. However, if anyone says anything remotely negative you instantly cast them as a whiner. Step back for a moment and allow people an opinion without casting insults. I wasn't disrespectful to BW or any other posters.
Don't bother trying to be rational with Andryah. She flies to the defense of every single decision EAware makes regardless of how well (or how poorly) the person who disagrees expresses themselves, with all the subtlety of a bull in a china shop. It would be comic if it weren't so boring and predictable.

There's nothing wrong with expressing your displeasure. I assure you, you are not alone in your feelings.