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open ticket for 2 days normal?

STAR WARS: The Old Republic > English > Customer Service
open ticket for 2 days normal?

Graceland's Avatar


Graceland
12.20.2011 , 07:00 PM | #1
Opened a ticket 2 days ago and still haven't gotten a reply, should I just keep waiting? I can't advance my class quest until it gets resolved. I'm currently level 28 and stuck on Balmorra's class quest, which is really frustrating because I would like to pick my damn Legacy Name.

MenoTrick's Avatar


MenoTrick
12.20.2011 , 07:06 PM | #2
it took them 5 days to resolve my issues, because of that i didn't get early access
Revan

Death is such a small impediment.

Prishnack's Avatar


Prishnack
12.20.2011 , 07:13 PM | #3
poor customer service, in game, in forums, in mail, in phone..
The Real Face