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login problem

doctrove's Avatar


doctrove
04.01.2013 , 12:43 AM | #1
My friend kickasscomrade account is locked "LOGIN FAILED - This account has been locked due to incorrect answers to security questions, please contact Customer Service for assistance" and cannot get on the star wars game due to this error and he has tried pretty much everything he had read previous threads and tried what was there but still nothing keeps getting "The patcher sevice is temporarily unavailable please visit our forums for the most recent announcement available

Can not get on Swtor website due to locked account can you help us please.

OwenBrooks's Avatar


OwenBrooks
04.01.2013 , 12:46 AM | #2
Resetting the password will unlock the account and allow you another crack at the answers but if you can't log in and keep getting the answers wrong then phoning is the only option

https://account.swtor.com/user/password/recover reset link

http://www.swtor.com/support/helpcenter/5200 phone numbers