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Display Name Only Log In - Update 2 - Coming April 2, 2013

STAR WARS: The Old Republic > English > General Discussion
Display Name Only Log In - Update 2 - Coming April 2, 2013
First BioWare Post First BioWare Post

Amyc's Avatar


Amyc
04.02.2013 , 02:50 PM | #91
Quote: Originally Posted by Steve-Czech View Post
Hi I have a problem logging to game after this last patch. In launcher I have been using display name for login. So in launcher it wasnt new for me but after launcher updated and patch downloaded and installed I have chossen play and then while loading the game crashed and did not write anything. I tryied to run it again and it did not worked crashed again. I even restarted PC and it still did not work. Yesterday all was fine. Can you help me please? I like this game and I am a subscriber
Im having same problem i even called CS waited 1hr to get on phone.

Dewlanthalas's Avatar


Dewlanthalas
04.02.2013 , 03:37 PM | #92
O can get to the load screen but then it crashes. Yesterday was fine, after patch I can't play. I hvalue my play time so 7 hrs was a long wait for this patch, Been on hold for a long time and almost out of play time...or time to listen to the same on hold music and being thanked for it. I hope this gets fixed.
{█||||||()█Ξ█████Guardians of the Force████████████████████████████}

KennethHoover's Avatar


KennethHoover
04.02.2013 , 03:37 PM | #93
Game crashing on me, too. Pretty frustrating.
"I need an Ewok to fetch me coffee and donuts."

My professional writing blog: http://kennethmarkhoover.me

Dewlanthalas's Avatar


Dewlanthalas
04.02.2013 , 03:51 PM | #94
I am happy to see that I am not the only one. I know Bio will be on it with so many players commenting. I also think the Duck thing was awsome, I see some responses that they felt like Phil was talking down to them....maybe he should be if you don't understand that this game has players of all ages and he needs to make a connection with all of them to drive the point home..... GREAT JOB with the duck. Thank you Phil.
{█||||||()█Ξ█████Guardians of the Force████████████████████████████}

Dewlanthalas's Avatar


Dewlanthalas
04.02.2013 , 05:25 PM | #95
Still cant get on, keeps crashing and I am not so sure Bio is aware of this. I have had to hang up several time because the wait is soooo long and real life just doesn't wait. Anyone know if there is a different avenue that I can take to get help logging into the game? Or knows that Bioware is aware of this problem?
{█||||||()█Ξ█████Guardians of the Force████████████████████████████}

Tatile's Avatar


Tatile
04.02.2013 , 05:28 PM | #96
Quote: Originally Posted by Dewlanthalas View Post
Still cant get on, keeps crashing and I am not so sure Bio is aware of this. I have had to hang up several time because the wait is soooo long and real life just doesn't wait. Anyone know if there is a different avenue that I can take to get help logging into the game? Or knows that Bioware is aware of this problem?
Have you tried the Customer Service forum? There are a couple of threads about hanging and crashing launchers. Phil isn't going to be able to help you, nor is his rubber duck.

Dewlanthalas's Avatar


Dewlanthalas
04.02.2013 , 05:34 PM | #97
I will check it out ty
{█||||||()█Ξ█████Guardians of the Force████████████████████████████}

WRP_Jammer's Avatar


WRP_Jammer
04.02.2013 , 07:36 PM | #98
Wow, everytime I turn around I'm getting locked out of my own account. If they are soooo worried about me getting into it why don't they take over my payments and play it for me?????? I'll have to seriously consider playing for free, at least I'll feel like I'm getting what I pay for)

Valour's Avatar


Valour
04.02.2013 , 10:15 PM | #99
So overall I have no real issues with moving off of email addresses as a signin name, although it is infinitely easier to keep track, but my main issue is the laziness that this was implemented with. You have obviously been planning this for a while and at the very least should have allowed us to create a new login name at first sign in or change our current display name to something different. This current name dates back to a previous character many games ago that I no longer use nor want to use. This fix needs to be the first thing your "security" team works on after deploying this change so half-assed.

agilmore's Avatar


agilmore
04.03.2013 , 02:35 AM | #100
Quote: Originally Posted by Valour View Post
... my main issue is the laziness that this was implemented with ... This fix needs to be the first thing your "security" team works on after deploying this change so half-assed.
Such a charmer.
The CE vendor should not be ignored!
"Collectors edition vendor" thread