Did not receive purchased Cartel Coins

Edit: Both packs now delivered! You rock, BW!!

Order Number: 983299527
Date: 12 Feb 2013 17:00 GMT
39.99 for 5500 coins and haven't received them.



guildy (that can't post on the forums) also made two purchases and received nothing
Order Number: 983294268 Date 12 Feb 2013 16:48 GMT 39.99 for 5500
Order Number: 983294934 Date 12 Feb 2013 16:49 GMT 39.99 for 5500

Little update on my situation:
The Cartel Coins are finally there! (waited around 45 minutes)
Good luck to all of you!

I bought 5500 coins x3 a few moments ago and have not received them

Please help.

Thanks

Just got mine must be a delay

25min wait

Just saw that my cc balance shows the purchase I made 90 minutes ago. No in-game notification, just kept on checking the cc balance.

I also had this happen, and I was one of the ones who called in and waited for an hour on hold to talk to an agent. After getting a "call back tomorrow, goodbye" response I am seriously wondering how much Bioware as a company cares about customer service. My time is important, at least to me, and being on hold for an hour to be told to do the same thing tomorrow is not acceptable. First time fixes are key when dealing with my real life cash. I can wait on in game currency issues but with real cash I imagine people will be less forgiving.

Anyways here is my confirmation number: 983225292

...... Problem fixed

Problem solved after quitting the game and entering again.

Hi all,

As some folks are mentioning, this has been resolved for players now.

Please check your balance in-game for your coins.

Thanks for the help everyone and for your patience with this issue.