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Rollback compensation?


Merras's Avatar


Merras
02.05.2013 , 07:19 AM | #1
Dear Bioware,

Do you plan to give players some compensation when you rollback servers? On Red Eclipse this is the second rollback within a month, lots of players losing money / XP / commendations / Daily-Weekly progress, etc. I think you should automatically compensate subscribers when rollback happens - extra gametime or cartel coins would be nice.

Thanks.

RobHampshire's Avatar


RobHampshire
02.05.2013 , 07:42 AM | #2
Signed, by another player from the Red Eclipse

WobblyBits_X's Avatar


WobblyBits_X
02.05.2013 , 09:52 AM | #3
correction: 2 rollbacks today, 4 within the last ~30 days
Defeating a Sandwich only makes it Tastier

ZavienUK's Avatar


ZavienUK
02.05.2013 , 09:56 AM | #4
A chunk of cartel coins automatically whenever you are rolled back should be implemented. That way both sides are a winner, it will generate customer goodwill (i'd be almost happy to be rolled back!), and you have an incentive to stop the roll backs.

WobblyBits_X's Avatar


WobblyBits_X
02.05.2013 , 09:59 AM | #5
that does actually seem like a good idea...
hows 600 coins sound? enough? not enough? too much?
Defeating a Sandwich only makes it Tastier

darkdoctor's Avatar


darkdoctor
02.05.2013 , 10:01 AM | #6
Signed, from Red Eclipse player
Proud Collector's Edition Owner
Main Sith Character - Imperial Agent
Main Republic Character - Smuggler
Cant Wait to play

ZavienUK's Avatar


ZavienUK
02.05.2013 , 10:02 AM | #7
Quote: Originally Posted by WobblyBits_X View Post
that does actually seem like a good idea...
hows 600 coins sound? enough? not enough? too much?
I think you've picked a good number - fair I would call it. Not a huge amount, but not an insult either.

StefanInter's Avatar


StefanInter
02.05.2013 , 10:05 AM | #8
I rather have my lost gear restored then get cartel coins.
SWTOR

WobblyBits_X's Avatar


WobblyBits_X
02.05.2013 , 10:08 AM | #9
it would be absurd to reverse a rollback if it were possible...
its like a last choice for salvaging files if theyre broken in some way.
Defeating a Sandwich only makes it Tastier

ZavienUK's Avatar


ZavienUK
02.05.2013 , 10:20 AM | #10
Quote: Originally Posted by StefanInter View Post
I rather have my lost gear restored then get cartel coins.
The problem is it would be a massive undertaking to work out what each individual character has lost, where as setting the system to automatically credit 600 cartel coins in the event of roll back should be doable. It's not ideal, and you will always have winners and losers from it, but it's better than nothing, and might help to sweeten the sour taste a roll back causes.