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OK Bioware, what's with the lag and crashes??

STAR WARS: The Old Republic > English > Customer Service
OK Bioware, what's with the lag and crashes??
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JephosMispir's Avatar


JephosMispir
01.30.2013 , 01:36 PM | #41
Quote: Originally Posted by Bronholz View Post
Greetings all,

Thanks for contacting us.

There's a few details that I'd like you to provide us with.
  • Server
  • ISP
  • Location
Thanks for your patience.

Server: The Ebon Hawk
ISP: Comcast
Location: Pennsylvania, USA

But could we PLEASE stop pretending as if this were a simple troubleshoot or as if this information is actually going to fix anything? Clearly from this thread, the problem is massive, game-wide, and affects all servers, ISPs, and locations. Mistakes happen and things go wrong -- that's fine. Let's just not pretend its not a major issue and let's stop with the communications blackout about it.
░▒ High General Jephos Mispir - The Army of Light ▒░
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Fayrelle's Avatar


Fayrelle
01.30.2013 , 01:37 PM | #42
Most ARE comcast but I'm charter so it's not JUST comcast
Shadowlands
The Krispykreme Legacy

Miladymalady: 40Ladyhealsauce: 50Koltokween:55

Nigredo's Avatar


Nigredo
01.30.2013 , 01:38 PM | #43
Quote: Originally Posted by Fayrelle View Post
Most ARE comcast but I'm charter so it's not JUST comcast
Charter is Comcast...
Llofnod dileu o ganlyniad i cymedrolwyr facist

ljenner's Avatar


ljenner
01.30.2013 , 01:39 PM | #44
The Ebon Hawk
Comcast
Springfield, IL

I can't do much of anything - my game will get red-barred and then I'll disconnect to an infinite load screen. My internet is fine otherwise, I can get to all websites and play other games. It's just swtor that's disconnecting constantly. I've never had this happen before!
Kolten - Silent Council - Mercenary

ryan_smith's Avatar


ryan_smith
01.30.2013 , 01:39 PM | #45
Jedi Covenant
Comcast
Concord, NH

Jaiyne's Avatar


Jaiyne
01.30.2013 , 01:39 PM | #46
Prophecy of the Five
Comcast
Massachusetts
**Saeya*Jaiyne*India*Syarae**

POTF

Phyltr's Avatar


Phyltr
01.30.2013 , 01:39 PM | #47
Quote: Originally Posted by JephosMispir View Post
Server: The Ebon Hawk
ISP: Comcast
Location: Pennsylvania, USA

But could we PLEASE stop pretending as if this were a simple troubleshoot or as if this information is actually going to fix anything? Clearly from this thread, the problem is massive, game-wide, and affects all servers, ISPs, and locations. Mistakes happen and things go wrong -- that's fine. Let's just not pretend its not a major issue and let's stop with the communications blackout about it.
Actually if its a routing issue with, say as6453.net, then this helps to pinpoint where the issues might be.

alaurin's Avatar


alaurin
01.30.2013 , 01:40 PM | #48
I can't seem to stay logged in more than 3 minutes. The game is unplayable like this!

Jedi Covenant
Comcast
Chicago, IL

Shadoweavez's Avatar


Shadoweavez
01.30.2013 , 01:40 PM | #49
The game is not playable like this.

I join a warzone and lag out and then the game gets stuck on the load screen. Every time.

Lalainnia's Avatar


Lalainnia
01.30.2013 , 01:40 PM | #50
-.- this is stupid

Shadowlands
Comcast
Pennsylvania
Donna-Commando-Combat Medic
When we care for others our own strength to live increases. When we help people expand their state of life, our lives also expand. Actions to benefit others are not separate from actions to benefit oneself.