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Funds deducted from account but CCoins not in account

STAR WARS: The Old Republic > English > Customer Service
Funds deducted from account but CCoins not in account
First BioWare Post First BioWare Post

zellogg's Avatar


zellogg
01.24.2013 , 06:39 AM | #11
same here just bought ( 2 ) $39.99 packs of cartel coins and they didnt show up..please look into this.

Bornskar's Avatar


Bornskar
01.24.2013 , 06:43 AM | #12
Ive got the same issue, i bought 7900 coins and nothing has shown up.

theres 2 reciepts
961050685
and
961050512

Im on Master Dar'Nala server

Althire's Avatar


Althire
01.24.2013 , 06:46 AM | #13
Just to add my order number is 961082448
╬╬╬╬╬╬╬╣█|████████████MMO's/SWTOR Guide████████████)

Zamos's Avatar


Zamos
01.24.2013 , 06:54 AM | #14
I have the problem aswell.
Bought 1050 cc
Ordernumber: 961066201

Rocketpocket's Avatar


Rocketpocket
01.24.2013 , 07:02 AM | #15
I have the same problem aswell, I bought 450 and 5500 coins.

Order numbers are: 961079911 and 961080324

Zardalan's Avatar


Zardalan
01.24.2013 , 07:20 AM | #16
Same issue here:

ORDER NUMBER: 961039979

ORDER NUMBER: 961054996

Kaifalom's Avatar


Kaifalom
01.24.2013 , 07:32 AM | #17
30 min ago buy 2400 CC, still waiting for it. Order Number: 961090633

KaneNL's Avatar


KaneNL
01.24.2013 , 07:34 AM | #18
Hello,

I just added 1050 coins for 8,00 EU. It was withdrawn from my bank account AND i got an Purchase comfirmation email. But i dont have any coins.. will i get them? ORDER NUMBER: 961118680

Beesodd's Avatar


Beesodd
01.24.2013 , 07:37 AM | #19 Click here to go to the next staff post in this thread. Next  
Just popping in again to thank everyone for the reports, and reassure you guys that we're working to get your coins to you.

Beesodd | BioWare Customer Service - Forum Support

OshaoXin's Avatar


OshaoXin
01.24.2013 , 07:42 AM | #20
Same story, I put an appeal on the Support sector as well. I have a screenshot confirming my transaction I made today. Lost 35,- but the 5500 Cartel Coins did not instantly add as it normally does.

Payment Method: PayPal
Invoice ID: 463130738569
On Date: January 24, 2013; 14:02:18 (2:02:18 PM) GMT+1:00