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Dont Receive Additional Monthly Cartel Coins

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Dont Receive Additional Monthly Cartel Coins
 
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YeOldeRepublic's Avatar


YeOldeRepublic
01.25.2013 , 02:19 PM | #251
My subscription cycled on the 14th, the money's gone out of the bank, and 11 days later, no cartel coins. Got a ticket in, no reply yet.

Lacavabill's Avatar


Lacavabill
01.25.2013 , 02:31 PM | #252
I have not received mine as well.. My sub is normally up on the 21st of the month. Now i did get my 100 coins form my security code but not my 500.

I even called in and was on hold for about an hour and a half.. when i thought someone picked up it seemed like they just hung up right away to clear their Que.

My reference number is 7932196

Dink's Avatar


Dink
01.25.2013 , 02:33 PM | #253
My sub date is the 13th of each month, haven't see any cartel coins this time yet.
Rebuc Arisso ::: Major :::
Eternal Vigilance. :::
The 'Ideal Guild Quiz' :::

Angror's Avatar


Angror
01.25.2013 , 02:43 PM | #254
Quote: Originally Posted by Lacavabill View Post
I have not received mine as well.. My sub is normally up on the 21st of the month. Now i did get my 100 coins form my security code but not my 500.

I even called in and was on hold for about an hour and a half.. when i thought someone picked up it seemed like they just hung up right away to clear their Que.

My reference number is 7932196
They have been doing this to a lot of customers myself included, once i said cartel coins they were already telling me that they had to send me to a different tier.
Im part of Generation X the generation that was supose to wreck it all. Sure glad thats where i am instead of Generation Y - as in Why cant i just have that without doing anything for it.

Cay_Chamma's Avatar


Cay_Chamma
01.25.2013 , 02:51 PM | #255
I guess I'll add my name to the long list of subscribers who haven't received their monthly stipend of Cartel Coins.

I realize that my last Cartel Coin payment happened on Dec. 21, 2012, though. Maybe that really WAS the end of the world...

PhantomNJ's Avatar


PhantomNJ
01.25.2013 , 02:58 PM | #256
I have not yet received my Cartel Coin grant for subscription for the month of January as of this time. I did receive the grant for using an authenticator. Please assist.

dionmani's Avatar


dionmani
01.25.2013 , 02:59 PM | #257
Redirected here from a different thread. I also have not received the Monthly Cartel coins for Jan 2013.
Syrth - 55 VG; Aubreyreese - 55 Mando; Lapidator - 55 Sage;
Cryus - 55 Scoundrel; Sup'er - 55 Sent; Psyrth - 55 Guard; Pyrrth - 55 GS

S'yrth - 55 PT; Pre'cog - 55 Merc; AubyReese - 55 Sorc;
Htrys - 55 Assassin; Spreadsheet - 55 Op; Psyryth - 55 Sniper; I'ron - 55 Jug;

Flying-Brian's Avatar


Flying-Brian
01.25.2013 , 03:18 PM | #258
So I think the question to be asked of BW now, is how many bonus cartel coins are going to be added to our accounts when we finally receive our monthy coins. I think if the wait has been 2 weeks or less, you should get 250 bonus coins. 2 weeks or more, then 500 bonus coins.

Because this problem is 100% on them. Everyone has already paid their money for their monthy sub.

Why is something that should be just as automated as the billing for an account causing all these problems.

Ultimate's Avatar


Ultimate
01.25.2013 , 03:19 PM | #259
STILL no Cartel Coins!
"Shoot a nuke down a bug hole, you got a lot of dead bugs"

Its not a Meatree....it's an Ambush!

Xecryo's Avatar


Xecryo
01.25.2013 , 03:23 PM | #260
Have gotten my Security Key Coins but NOT my monthly Cartel Coins. I put in a ticket the 23rd then saw this thread. It's now after maintenance and they have still not arrived. Ticket i still open.