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Just bought a sub time, won't show up in the game.

STAR WARS: The Old Republic > English > Customer Service
Just bought a sub time, won't show up in the game.

Acesnoff's Avatar


Acesnoff
01.19.2013 , 01:41 PM | #1
Hello, I just bought some sub time and It actually shows up in the Subscription and "My SWTOR" tabs, however, It won't show up in My acc info nor in the game. Ever happened to anyone or any help?

MalVihedron's Avatar


MalVihedron
01.19.2013 , 01:45 PM | #2
The exact same thing just happened to me. It was my first sub, so it still shows me as preferred even though my billing history clearly shows i'm a subscriber now. Hopefully this is system wide and they'll notice before Monday.

I just called and sat on hold in the queue for twenty minutes when suddenly the call was "disconnected". It appears I was hung up on, but it could have been an accident. Hope a fix is on its way!

MalVihedron's Avatar


MalVihedron
01.19.2013 , 01:49 PM | #3
Just to add, read on a different thread that this has been explained as a lag issue and that our purchases should show up in our accounts as the lag catches up. I heard times of over an hour quoted, though if that's accurate I cannot say.

Acesnoff's Avatar


Acesnoff
01.19.2013 , 01:56 PM | #4
Thanks for the info, I was a bit worried already.