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Had bought a race unlock that din't worked!

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Had bought a race unlock that din't worked!
 
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Viralset's Avatar


Viralset
01.12.2013 , 01:40 AM | #1
Two days ago I had received the cartel coins from my secound month of subscription, and spended it buying a Rattataki race unlock, took the item in my bag and used it (just like i did 2 times before without problens) but now, the item just din't worked!
When creating a new char, i don't have acess to the Rattataki race in all the classes. I can't make a Rattataki Sith Warrior by exemple.

I alread made 3 Tickets and rad no response, and no changes, either.
How long the tickets take to have an aswer?

Beruthien's Avatar


Beruthien
01.12.2013 , 01:48 AM | #2 This is the last staff post in this thread.  
Greetings Viralset,

I am sorry to hear that you have not received reply to your ticket, but as this issue requires an in-game investigation we are unable to resolve it over the forums. I can assure that our in-game team will get back to you as soon as they reach your ticket in queue to resolve the issue.

Please don't hesitate to come back to us if you have any further questions.

Thank you!
Beruthien| BioWare Customer Service Forum Support