CSR number is no longer Toll Free = You are paying to be on hold!!

You know it charges for calling to landlines .... right.

You're welcome.

The last sentence of that is the key, instructive part.

Same here free nation wide calling any time talk as long as i want just cost about $35 dollars a month with free text and data. Who needs a land line any more.

" Please be aware that you can also use VoIP services (like Skype, Viber, Google Voice etc.) to call our Customer Service team, no matter what country you are calling from. International calls made using VoIP are generally substantially less expensive than calls made from a mobile phone or landline. "

There was an example provided for you but not a good one. here's a good one that actually happened.

Purchase cartel coins on market. got my coins and thought everything was fine. What EA decided to do was bill my bank account TWICE of a single transaction. Had to call customer service because that's illegal. They said the bank should have ignored the second claim and it should come off my account, thereby releasing the funds.

Wait are there people that don't use cell phones or have cell phones that actually charge for long distance? Seems like a problem few people would run into, but maybe that's just me.

Believe it or not "less expensive" still means "you gonna have to pay if you want your crap fixed"

And skype is crap, also.

Erhm, that's what I was thinking. We use our cell phones, which doesn't charge past what we pay each month for service. Unlimited calls, to boot. Mind you, we pay alot, I think, for our service. But it's been ages since I've worried overmuch about whether any particular company has a toll-free number or not, shrug.

Weird.

I don't have a land line anymore either. BUT.... my land line I did have was like $30 a month to call anywhere....

My cell service is roughly the same, if you break it down by how many I have on my plan.

Another but...... I still feel they should have a toll free number to call IF someone needs to call. ( not the ones who call for the littlest things that are something really not needing a cs phone call for.)

MOST companies have a toll free cs number. ( not talking about just MMOs)

I know people wont believe this, so go look up some places like Sears...... Macy's .... Napa.... those are just a few.

Reasons for them being toll free............ Because you are calling about an ISSUE with something that is THEIR fault. ( well suppose to be their fault... we know that is not always the case.)

IMO this should be a free call..... EVEN though It costs me NOTHING to call them now due to my carrier.

Yep paying $0 to wait on hold is to much with cell phone now a days