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Phantom and Spymaster gear changes

STAR WARS: The Old Republic > English > General Discussion
Phantom and Spymaster gear changes
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Karaiblis's Avatar


Karaiblis
01.08.2013 , 04:52 PM | #371
Quote: Originally Posted by dpwms View Post
Yes it was. Both versions were obviously missing the detail meshes.
Obviously they were not missing on the female gear, but left off deliberately because a female SPY cat suit -it is called spymaster- (which is what female spy's, and Archer, always wear, DUH) is exactly what they should have offered us from the beginning in this game, and were finally rectifying, even if we had to spend real money for it. If it wasn't intended to be worn without that hideous chest mashing piece of crap and butt flap, why design all those details on the outfit underneath?
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bjbm's Avatar


bjbm
01.08.2013 , 04:52 PM | #372
Quote: Originally Posted by winterjane View Post
Yeah, the trouble with this is that the obvious answer seems to be "Do not give the games company your money, you fool."

I'm slightly bewildered as to why the games company thinks this is a great message to send.
Every "fix" BW just re-enforces this idea. Elder Scroll and other MMO's in the near horizon just can't come soon enough.

DarthSpooky's Avatar


DarthSpooky
01.08.2013 , 04:53 PM | #373
Quote: Originally Posted by JovethGonzalez View Post
All right folks, I talked to our developers and got some clarification:
  • The Revan outfit was adjusted to look more like Revan’s armor in the game.
  • The Spymaster and the Phantom outfits were both adjusted to look more like their advertised appearance in the Cartel Market, after we received more than a few remarks about this dissimilarity. This is to ensure that customers receive the advertised appearance.
  • The Stylish Dancer Outfit (white) is in the Blockade Runner pack, but it was mistakenly used on the Skip Tracer pack art. The Fancy Reveler Outfit is red and included in the Skip Tracer pack. The artwork for the Skip Tracer pack will be updated to show the appropriate outfit in a future patch.
We apologize for any inconvenience. In the future, we will ensure that all assets are in alignment on the Cartel Market. The final products are meant to look like the advertised art.
Okay, seriously? What happened to,

Quote: Originally Posted by JovethGonzalez View Post
Hi folks,

This change was unintentional and will be corrected in a future patch. Apologies for the inconvenience.
This has been my day so far:

NoFishing's Avatar


NoFishing
01.08.2013 , 04:54 PM | #374
Quote: Originally Posted by dpwms View Post
Nope. The SWTOR site and forum are the official outlets for information, including known issues and patch notes. If you can't be bothererd to look at them occasionally, its your fault. I haven't looked, but I am sure that there is something in the TOS that indicates that in-game items are subject to change. Therefore, a person should really (really) think twice before committing large sums of money for specific items.
I'm sorry, but no.

Selling an item that doesn't match what is portrayed on the box is generally considered fraud. Putting a note on the company web site that the item in the box does not match the artwork does not change it from being fraudulent advertising. So yes, BW had to fix that.

But this is the equivalent of sneaking into peoples' homes in the middle of the night and swapping out what they purchased with what the company thinks they should have. It doesn't matter if the people bought it second hand (GTN), received it as a gift, or purchased it from the company store knowing exactly what was actually in the box. Most jurisdictions would consider this to be theft.

The only appropriate solution here was to offer refunds or exchanges to those who purchased the items based on faulty information. Ideally they would offer to replace the items with the original in-game look with new items with the look that matches the advertising.

Budlord's Avatar


Budlord
01.08.2013 , 04:54 PM | #375
I'm not liking the goggles on the helm. Rather heve the helm with no goggles.

winterjane's Avatar


winterjane
01.08.2013 , 04:54 PM | #376
Quote: Originally Posted by Estelindis View Post
I

I think that Bioware could please everyone if they made both versions of the items available in the game, with the second version exchangeable for the first if desired.
So why don't they?

Such a simple question.
"If men had postponed the search for knowledge and beauty until they were secure, the search would never have begun.” - C.S. Lewis

BobaScott's Avatar


BobaScott
01.08.2013 , 04:55 PM | #377
How do we get refunds? I know I spent real money and in game credits to get this plus ripping out end game mods to put in it. They could have fixed this by offering the artwork gear as something else. I hate the chest placed fanny pack and the modesty skirt.

I bought this based on the preview look, not the artwork of the cartel pack and not based on the forums. I was, you know, playing the actual game.

AsheraII's Avatar


AsheraII
01.08.2013 , 04:55 PM | #378
Quote: Originally Posted by discbox View Post
AND WHY don't you simply change the wrong ad-image in the Crap S..., sorry, Cartel Shop? This is so... bah. I just don't want to talk about this topic anymore - why BioWare is so... bah. Get some employees and decision maker with common sense for the player!
Exactly! I spent both Credits AND Cartel Coins to outfit several of my characters and companions with SPECIFICALLY the Phantom Chestpiece because of how it was presented IN GAME in my preview window, NOT because of some advertisement picture.

So yes, this change SHOULD be reverted, because it was simply MISPLACED.

To those asking for things to look exactly like an advertisement: get a WIFE, buy her something from Victorias Secret, and complain with Victorias Secret how it doesn't make your wife look even half as hot as the photomodel.
Not only that, did you take a good look at that advertisement picture? Now, buy 1 Pack, and tell me whether you found EVERYTHING on that picture inside that pack. 75% chance that absolutely NOTHING within that pack even remotely resembles anything shown on that picture. But enjoy your Space Combat Experience bonus.
False advertisement? No, it just means you shouldn't take advertisements at face value, and consider the actual contents.
I DID when I spent Cartel Coins on those packs, hoping I'd get a Phantom Chestpiece like the one I had already seen in game, not like some artists' impression on an advertisement picture. THAT is what I spent my Cartel Points on, NOT on what was made of it.

Do you often buy a house and then allow the architect, who designed it for the previous owner, to walk in and randomly tear out walls and erect pillars all over the place because he'd like to update what you already bought and own because of how it was presented as you bought it? No, I thought not.
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bjbm's Avatar


bjbm
01.08.2013 , 04:57 PM | #379
Quote: Originally Posted by BobaScott View Post
How do we get refunds? I know I spent real money and in game credits to get this plus ripping out end game mods to put in it. They could have fixed this by offering the artwork gear as something else. I hate the chest placed fanny pack and the modesty skirt.

I bought this based on the preview look, not the artwork of the cartel pack and not based on the forums. I was, you know, playing the actual game.
I'm just going to continually write up a ticket for the refund.

Asuka's Avatar


Asuka
01.08.2013 , 04:57 PM | #380
Quote: Originally Posted by Saitada View Post
Asuka, you really are not listening. I spend most of my time either working, or relaxing in game. I don't spend much time at all pouring over every little fart on the forums like some no lifer does. I don't go digging through weeks of 'dev' comments in the odd or off fear something might be changed. I spend my time in te game I pay for, and using my money to get items in that game based on how they look in that game. Not based off of what some artists concept of the look is going to be.

So because I actually PLAY the game instead of hanging out on the forums and drooling over every drop off a devs lip like you do, it's my fault bioware has taken my money. Based on an items actual appearance, rather than some drawing on a packs cover that doesn't even identify the items as any specific piece? Really? Guess I make a trip to the bank and do a charge back for the 100+ dollars I spent on CC then because I didn't get what I paid for based on the actual item in game.
This SWTOR website is the official source of information for updates, known issues, patch notes, you choosing to not make yourself aware of such issues is your fault. Ignorance doesn't fly as an excuse when the information is there for everyone to read if they choose to do so.