Please upgrade your browser for the best possible experience.

Chrome Firefox Internet Explorer
×

Locked account

Jelliebanana's Avatar


Jelliebanana
12.28.2012 , 08:59 PM | #1
My account is locked, and I'm aware I need to call the hotline to fix it. It says I can call with viber, however when I tried dialing the number, it said I couldn't. There's no customer service number for my country, so which number will I call? I live in the Philippines, South East Asia. Also, I've tried calling your hotlines in Singapore, Australia and Hong Kong but I'm unable to contact them. Please advise on a number to call?

Jelliebanana's Avatar


Jelliebanana
12.28.2012 , 10:43 PM | #2
I hope you guys fix this problem, as it is rather difficult for people in my situation (Philippines) to call your hotline so it would be appreciated if minor problems such as these could be fixed through email. I wouldn't mind emailing a scanned form of my ID, or my birth certificate or anything but calling is extremely difficult for me.