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Another Cartel Coin Issue

Crowxm's Avatar


Crowxm
12.08.2012 , 05:05 PM | #1
So on the 4th, I purchased the 5500 Cartel Coin pack.

This is what my ledger looks like:
https://dl.dropbox.com/u/77896671/Cartel.png


Submitted a report in game, as my in game amount is missing the 550 coins as well and this is what I received via email today (4 days later)

Quote:
Greetings,

I am Protocol Droid M0-T0, Human-Cyborg Relations.

Thank you for contacting us regarding the issue you encountered.

The issue that you have been experiencing should have been resolved with the recent server maintenance.
You can find the most recent patch notes here: http://www.swtor.com/patchnotes

We can also recommend keeping up-to-date with the current Known In-Game Issues and associated workarounds here: http://www.swtor.com/community/showthread.php?t=403398

Thank you for your patience and understanding, and we apologize for any inconvenience this issue may have caused.

Please do not hesitate to contact us again if you have any further questions, or if your issue was not fully resolved.

Galactic Support is our speciality...

Sincerely,

Protocol Droid M0-T0
Star Wars ™: The Old Republic™ Customer Service
You'd think you guys would fix this issue as people are paying cash for it...

Anyway, so yea I need my 550 CC's please.

Tatami's Avatar


Tatami
12.08.2012 , 05:21 PM | #2
Same fricken droid replied with the same thing to me. Ridiculous. 4 days of waiting and you get that copy/paste crap that doesn't fix anything.
Begeren Colony Server.
Grim Determination
Tatia,Tatami, Tatiana, Tatsi, Tatsuko, Tatsuki

Hemish's Avatar


Hemish
12.09.2012 , 01:39 PM | #3
I got that e-mail too on December 7th and I submitted my ticket on November 22nd.

The SWTOR website shows the correct balance now but I still have the wrong balance while visiting the Cartel Store in the game.

WillDad's Avatar


WillDad
12.12.2012 , 07:59 PM | #4
Now I am getting charged for purchases I didnt make...
Kodose 55 Assassin and Kodosk 55 Marauder

Sevron 48 Mercenary