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I can't sign into the game.

STAR WARS: The Old Republic > English > Customer Service
I can't sign into the game.
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Tienoy's Avatar


Tienoy
12.06.2012 , 01:38 PM | #1
I was able to sign in here at the web site just fine but not the game. Each time I try to sign into the game, it tells me one of the three sign in requirements is wrong, email, password or security key.

Ratae's Avatar


Ratae
12.06.2012 , 01:41 PM | #2 Click here to go to the next staff post in this thread. Next  
Greetings Tienoy,

If you have the remember this account option ticket on the launcher, please un-tick it and the restart the launcher. After this please attempt the log in again.

Please come back to us if the issue remains.

I hope this helps!
Ratae | BioWare Customer Service - Forum Support

Tienoy's Avatar


Tienoy
12.06.2012 , 01:44 PM | #3
That worked. Thank you.

Ratae's Avatar


Ratae
12.06.2012 , 01:49 PM | #4 This is the last staff post in this thread.  
Hello Tienoy,

Thank you for the feedback – pleased that this has resolved the issue for you.

Let us know if there’s ever anything else we can help with.
Ratae | BioWare Customer Service - Forum Support