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Keep getting Error code 4001

STAR WARS: The Old Republic > English > Customer Service
Keep getting Error code 4001
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TheBabyEater's Avatar


TheBabyEater
12.06.2012 , 01:02 PM | #1
The game keep going back to server list and gives me "Error code 4001: Unable to retreive server list".

This is really frustrating since I get kicked out from wz's, space missions, flashpoints and even story cinematics.

I've done what help center suggested and put "swtor.exe" and "launchet.exe" as exceptional files but the problem persist.

Ratae's Avatar


Ratae
12.06.2012 , 01:44 PM | #2 This is the last staff post in this thread.  
Hello,

Please remove and re-add firewall and antivirus exceptions for SWTOR.exe and Launcher.exe. Also please make sure that the required ports have been opened on your router.

If you are using a wireless connection I would recommend trying with a wired connection. Also you could try performing a Clean Boot to rule out any issues with conflicting programs.

Please don't hesitate to come back to us if you have any further questions.

Thank you!
Ratae | BioWare Customer Service - Forum Support

TheBabyEater's Avatar


TheBabyEater
12.06.2012 , 02:00 PM | #3
I will try the opening the ports also, thanks.

Edit: seem to work, havn't had a crash to server select in a while.