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purple item problem

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Harsisus's Avatar


Harsisus
12.05.2012 , 12:48 PM | #211
Bought Custom gear and filled them with enhancements to fill the spots the crafted stuff couldn't fill. Wasted 3x more credits than I wanted to, but at least I've got my build sorted...

Stupid bug is stupid.

jenbethwest's Avatar


jenbethwest
12.05.2012 , 01:22 PM | #212
I was so angry about this bug that I started a post about it before seeing that many more people are having the same problem. I was going to try re-starting, but apparently that won't help.
I feel like ranting about all the problems since f2p and cartel coins, but I realize that they are making way to much money off of us to really fix things the way they should. I understand video games are complex, but maybe a little more bug checking instead of content updates would keep us all from feeling like we are so monumentally uncared for.

orenjee's Avatar


orenjee
12.05.2012 , 01:35 PM | #213
Quote: Originally Posted by Cerimon View Post
Greetings All,

We are continuing to work on rectifying this issue and expect the fix in an upcoming patch.

We apologize for the inconvenience caused.
Looks like I won't be able to wear purps for at least week... That's a real bummer. :[

If my boyfriend didn't work in web dev I'd be pretty mad... But it's natural for stuff like this to happen when developing any kind of anything so I understand and will be patient. Hope everyone else will try to be patient too.

Developers are people too you can't expect everything to be perfect guys. Mistakes are natural.
[Infinite Empire]
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[Ajunta Pall]
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Ambisextrous's Avatar


Ambisextrous
12.05.2012 , 02:17 PM | #214
This should have been rectified yesterday. So now that I have all my purple gear crafted and have spent hours and mats trying to get the right schematics only to have the gear rot in my bank since I'll be out of the gear bracket in a day?

Fail BW. Remind us WHY we pay for a subscription again?

hundejahre's Avatar


hundejahre
12.05.2012 , 02:20 PM | #215
Add me to the list. I've only been back to the game as a subscriber for a few days, it seems the types of issues that drove me away continue.
After 2 weekends of play, I'm confident SWTOR will walk away with Best New Game of 2006

Dnepr's Avatar


Dnepr
12.05.2012 , 02:21 PM | #216
Quote: Originally Posted by orenjee View Post
Looks like I won't be able to wear purps for at least week... That's a real bummer. :[

If my boyfriend didn't work in web dev I'd be pretty mad... But it's natural for stuff like this to happen when developing any kind of anything so I understand and will be patient. Hope everyone else will try to be patient too.

Developers are people too you can't expect everything to be perfect guys. Mistakes are natural.
That is why they should just roll back the patch.

Also, yes people make mistakes, but a bug this large really should have been caught during testing.
Quote: Originally Posted by VandisFet View Post
...It is a War Zone, not a shopping mall....
Play hard, or go watch the Lifetime channel.

Yyve's Avatar


Yyve
12.05.2012 , 02:24 PM | #217
Quote: Originally Posted by Ambisextrous View Post
So now that I have all my purple gear crafted and have spent hours and mats trying to get the right schematics only to have the gear rot in my bank since I'll be out of the gear bracket in a day?
This. I understand crap happens but at lower levels you spend ages getting the stuff to make the gear and not being able to equip it means you will almost cetainly outlevel it by the time this problem is fixed. I guess the GTN will be having a mass sale on level 11-25 purples soon. Very sad.

chimex's Avatar


chimex
12.05.2012 , 02:36 PM | #218
***Updated version on page 23 of this thread***
The Progenitor (RP): Shazmi:<Crimson Moon>

VigDiath's Avatar


VigDiath
12.05.2012 , 02:59 PM | #219
Quote: Originally Posted by chimex View Post
***Began about 7 hours ago***

***Updated from about 2 hours ago***

Ok, so far I have managed to test the following (with some credit expenditures from my own credit pouch!):

So far I know:

1) Artifact Items are affected (duh!)
2) "Orange" gear does not seem to be affected.
3) The issue is with crafted gear only. Gear drops, even sold on the GTN are fine.
4) "Purple" item modifications are not affected.
5) Gear already equipped but then re-equipped are not affected.
6) Companions are not affected by this.
7) Tested on 3 characters (both factions, different AC's (two are same basic but mirrored) same server) and all 3 are affected.
8) This issue occurred once patch: 04/Dec/2012 was implemented and installed.
9) This is an issue across EU and US servers and both across PvE and PvP. (Source: player signatures in this thread)
10) "Blue" or "green" gear are not affected.
11) The error message indicates this is due to a f2p restriction, even though subscriptions are in place. http://www.flickr.com/photos/9075200...in/photostream (Image provided by MarkoJinn on page 2 of this thread)
12) Characters created before and after patch: 04/Dec/2012 are experiencing this artifact restriction
13) The issue does not affect unbound "Orange" gear with unbound artifact mods before equipping to your character.
14) Space ship upgrades are not affected
15) The issue is now stickied on the known bugs (Dec 5th edition)

Personally, I would like to thank AmberGreen for updating that sticky today:

http://www.swtor.com/community/showthread.php?t=403398

Yet to find out:

1) If "epics" are affected.
2) If this only applies to subscriber accounts or if this also applies to f2p/preferred accounts who have purchased the cartel unlock. (I don't recommend anyone spend money on this, just a nod if you already have or know someone who has these circumstances)
3) If asian pacific servers are affected
4) If commendation "purples" are affected
5) If bound to legacy (if you can get artifact gear in BoL!) is affected
6) If any other restrictions have surfaced on subscription accounts.
7) If speeders are also affected (unsure if people can craft artifact speeders)
8) If this affects "purple" gear purchased from the Cartel Store

Tried and failed "work arounds":

1) Relogging characters
2) Restarting the game client.
3) Selling to vendor and buying back
4) Giving to companion, then attempting to place on character once bound.
5) I also heard someone gave an artifact item to a friend. Neither was unable to equip the weapons (I believe it was a shotgun/scatter gun). trading is not a work around.
6) "Repairing" game files has no affect on this bug. The issue is still present.
7) A combination of both points 3) and 4) does not fix this. I tried binding via companion, selling to vendor and buying the item back, the issue has not been fixed.
8) Swearing at CS representatives on the forums. Thank you non the less for trying, Azola
9) Adding a MK-1 Augment slot and placing a "blue" augment does not resolve the issue.

If anyone else has any more info, pls post it on this thread or PM me. I'll update this post for everyones (including BW/EA's benefit.)



x
You did a lot of the leg work here. I hope BioWare thanks you!
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BlaadG's Avatar


BlaadG
12.05.2012 , 03:03 PM | #220
fix this