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Missing Cartel Coins and Characters

STAR WARS: The Old Republic > English > Customer Service (Read-Only)
Missing Cartel Coins and Characters
 

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Nicc
12.01.2012 , 08:08 PM | #1
Hi there. I've sent a Support Ticket already, but thought that posting here might help aswell.

I've recently (To be precise, 24 hours ago) re-activated my subscription for SWTOR. I've been a subscriber up until July/August, and then stopped playing for a while. However, now that I've reactivated my account, it seems that not only am I missing the complemantery Cartel Coins, but moreso, my Characters that I've had so far (one on level 50, the others ranged around 30-40) went missing too.

Now, I know the general questions that may follow, so I'll answer them here:

Yes, it's the same account.
No, I didn't log in in a wrong one.
Yes, I double checked if I selected the right server (The server lists don't show any present characters.)
No, I did not delete my characters myself.
Yes, I checked both forums and Ingame if I have Cartel Coins present.
No, I don't have any present.

Now, I think that's all, I hope somebody from the Official Staff will reply soon.

Thanks in Advance

-Dante

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Nicc
12.02.2012 , 10:22 AM | #2
Bump for justice

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Nicc
12.02.2012 , 04:29 PM | #3
...Bump again