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LiveStream Event #2

First BioWare Post First BioWare Post

Nieosatlio's Avatar


Nieosatlio
11.29.2012 , 03:42 PM | #141
It would be nice if they would go thru this thread answering the questions.
Jedi Covenant - Sun'rise: 55 Assassin, Sun'set: 55 Operative & Sun'burn: 55 Sorc
The Bastion - Sun'down: 55 Sage, Sun'set: 55 Scoundrel, Sun'flare: 55 Shadow, Sun'lights: 51 Guardian,
Sun'sets: 51 Vanguard & Sun'rise: 52 Gunslinger

http://www.swtor.com/r/pf8XWq <- Clicky for a free transfer

sandisrd's Avatar


sandisrd
11.29.2012 , 03:42 PM | #142
Quote: Originally Posted by orpheus View Post
some good stuff there indeed. WAs hoping for an update on APAC server populations though
Well you never know, that half an hour is really short time to discuss these things!....
Collector's edition owner
''I do not believe in the false stories of the evils of the Sith Empire, they're nothing compared to the oppression and stagnation that the Republic represents at it's core!''

sandisrd's Avatar


sandisrd
11.29.2012 , 03:44 PM | #143
Quote: Originally Posted by iamthehoyden View Post
So Makeb (if Makeb is 1.7) is 9 weeks after this coming patch? So end of February. Sigh.
They promise ''Makeb'' at end of this year, no compromise!...
Collector's edition owner
''I do not believe in the false stories of the evils of the Sith Empire, they're nothing compared to the oppression and stagnation that the Republic represents at it's core!''

Graydon's Avatar


Graydon
11.29.2012 , 03:46 PM | #144
Could you share with us the status regarding Paid Character Transfers? Why is such a popular request not being addressed?

Thanks!

Peregrine_Falcon's Avatar


Peregrine_Falcon
11.29.2012 , 06:37 PM | #145
Dear BioWare,

I could see that executive producer Jeff Hickman was nervous about being in front of the camera, and that he tried to cover it up by laughing a lot, but it made him appear to be kind of a jerk. I'm not saying that he is, and I'm sure it wasn't intended, but that's how it appeared.

Let me explain by way of example: Let's say that you've been paying for a service for almost a year now and you've seen almost none of the additions and/or improvements to that service that you were promised months ago. You call customer service to complain. Upon explaining the problem that you have with the first thing the customer service rep does is laugh. "Oh, you're unhappy about Illum? Ha ha ha ha ha." If you were already upset about the situation wouldn't the rep laughing at your question only upset you even further?

As someone who's dealt with many clients and customers over the years I can tell you that many people will get upset if you laugh in response to their complaints and/or questions. Like I said, I'm sure that Mr. Hickman didn't mean it that way, but that's the reaction that it's going to cause in at least some people.

So there's your free advice from random internet person. Take it for what you will.
Paragon City refugee - "We're heroes, it's what we do."

Jandi's Avatar


Jandi
11.29.2012 , 07:17 PM | #146
"O crap, the people noticed that all we release are pre-canned, pointless responses. What should we do?"

"I know! Let's make live Q&A, then they can't claim we don't talk to them!"

"I'll go plan the PR bits, you pick a few questions from the forums that no one really cares about, or can be found out by goggle like we did with the Q/A threads"

"Good plan!"

BioWare. Stop it. this was as organic as a weight loss commercial. Just stop it, it's not helping.

H-aTreD's Avatar


H-aTreD
11.29.2012 , 07:30 PM | #147
Is this recorded somewhere incase some of us missed it?

JarekCyphus's Avatar


JarekCyphus
11.29.2012 , 07:57 PM | #148
Quote: Originally Posted by H-aTreD View Post
Is this recorded somewhere incase some of us missed it?
Right here.
_____HAGALAZ KAHN_____________________________
MANDALORIAN COMMANDO
___________________________STAR WARS_________

Valethar's Avatar


Valethar
11.29.2012 , 08:50 PM | #149
Quote: Originally Posted by Valethar View Post
Are you going to address the Cartel Coin balances with regard to the Security Key bug, and the upcoming patch to correct them?

So far there's been nothing mentioned officially, on the forums or otherwise. If the CSR team is giving us this information on the phone, down to the date and number of people affected, isn't it about time you address it? This LiveStream would be a good time to do so.
Nice job dodging the issue yet again BioWare. +1

I also like how they tried to sound convincing when they said they are getting better at fixing bugs faster. Really? It's been 14 days since F2P launched, and you still can't sort out the cartel coin bugs. You can't even officially address the issue at all, which makes the alleged 'fix' that's scheduled for Tuesday seem like yet another pile of bovine *****.

Is it really that hard to admit you screwed the pooch and don't know when/if it's going to be corrected?
"Due to the massive loss of subscribers in our flagship title, we decided to cancel Blizzcon this year, because frankly, we don't think there's anyone left who would show up."

H-aTreD's Avatar


H-aTreD
11.29.2012 , 08:51 PM | #150
Quote: Originally Posted by JarekCyphus View Post
Thanks = )