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The Free-to-Play chart is terrible and is bad advertisment for SWTOR

STAR WARS: The Old Republic > English > General Discussion
The Free-to-Play chart is terrible and is bad advertisment for SWTOR

LordArtemis's Avatar


LordArtemis
11.26.2012 , 05:58 PM | #21
I think they need to add an "honored" or gold status. That would be for players that have paid for the box game and subscribed for at least 3 months.

Most of the cheap GUI and travel restrictions would be removed, but the weekly passes would remain. They would be afforded more free character slots and a few more races to choose from.

Just my opinion of course.

Guancyto's Avatar


Guancyto
11.26.2012 , 06:03 PM | #22
They really do need more status tiers than just $0 - $5 - Subscriber.

I don't think grandfathering in the people who bought the box as the sole members of the tier between Preferred and Subscriber is sustainable, there should be a way for new players to get at it as well otherwise there's not a lot of reason to bother. The people who bought the box and the people who are jumping into F2P now are a pretty different demographic.

ChazDoit's Avatar


ChazDoit
11.26.2012 , 06:12 PM | #23
Quote: Originally Posted by Andryah View Post
While I agree that they need a better comparison chart for Sub/Preferred/Free.... any player that is preferred and is not smart enough to read and understand the forum posts form Bioware about what they get/don't_get I have no sympathy for them.
I generally agree with what you say, but I think you are looking at this the wrong way. It's not the job of the potential customers to go digging through the Dev Tracker looking for quotes from Blaine Christine to find out more about F2P, It's really up to Bioware to have ALL the information regarding their new Free-to-Play model readily avaiable in One Place, and highlithing the positives.

Andryah's Avatar


Andryah
11.26.2012 , 06:32 PM | #24
Quote: Originally Posted by ChazDoit View Post
I generally agree with what you say, but I think you are looking at this the wrong way. It's not the job of the potential customers to go digging through the Dev Tracker looking for quotes from Blaine Christine to find out more about F2P, It's really up to Bioware to have ALL the information regarding their new Free-to-Play model readily avaiable in One Place, and highlithing the positives.
My point is... preferred customers are NOT potential customers. They are in fact customers that have paid money to Bioware, and most of them are subscribers who have lapsed their subscriptions. These people either follow the forums already, or they know how to use the search function (I know I know... but you get my point I think ) or google. Everyone knows how to use google, but if they lack the desire... then that's on them IMO.

Any customer that wants to know something... google will deliver. If they can't google, they probably should not be playing MMOs.
Forum disputatio ------> est completum ineptias.

ChazDoit's Avatar


ChazDoit
11.26.2012 , 06:50 PM | #25
Quote: Originally Posted by Andryah View Post
My point is... preferred customers are NOT potential customers. They are in fact customers that have paid money to Bioware, and most of them are subscribers who have lapsed their subscriptions. These people either follow the forums already, or they know how to use the search function (I know I know... but you get my point I think ) or google. Everyone knows how to use google, but if they lack the desire... then that's on them IMO.

Any customer that wants to know something... google will deliver. If they can't google, they probably should not be playing MMOs.
Hundreds of thousands of players have unsubsribed from the game, not all of them have kept in touch with the Forums, or have been checking out fansites, many have moved on. For someone that just came back, they will go to the Free-to-Play Chart and be pretty disappointed, how are they supposed to know that there's more information on the Dev Tracker or buried on some old Q&A from weeks ago?

Again, Bioware should be responsible of having all the information in one place if they want attract a lot of new and former players, and saying "but the servers will be full" it's not really an excuse to do a crappy job at advertising. And for the record I'm not saying "do more advertising" I'm just saying that they communicate well the information in their own website at least.

Andryah's Avatar


Andryah
11.26.2012 , 07:02 PM | #26
Quote: Originally Posted by ChazDoit View Post
Again, Bioware should be responsible of having all the information in one place if they want attract a lot of new and former players, and saying "but the servers will be full" it's not really an excuse to do a crappy job at advertising. And for the record I'm not saying "do more advertising" I'm just saying that they communicate well the information in their own website at least.
I already agreed with you on them needing to do a better comparisons chart (a la LoTRO). But many will not even read it... before coming to the forums and starting a thread asking what the differences are.

As for the rest of your insistences, I disagree.

Anyone who cannot spend 5 minutes googling for an official list of preferred features, read them, and understand them..... game over for them anyways IMO.

On marketing.... you do marketing when you want to flush out and attract customers. There is plenty of guerilla marketing on the internet going on for that right now. They are using the various internet fan sites as their marketing channels with their pre-releases of information and interviews. It's smart, it's cheap. They will go more formal with marketing when these run dry and they need to inject more buzz.
Forum disputatio ------> est completum ineptias.

Guancyto's Avatar


Guancyto
11.26.2012 , 07:47 PM | #27
Quote: Originally Posted by Andryah View Post
Anyone who cannot spend 5 minutes googling for an official list of preferred features, read them, and understand them..... game over for them anyways IMO.
You would not believe how wrong you are.

Again. You can't throw away people's money just because they're lazy. Effective information management is not even remotely a waste of time, because lazy people's money still pays the bills.

I mean, if someone doesn't ask about all the features of a car before they take it for a test drive, does that make it impossible that they'll buy it? Does it mean that you as a salesman should fail to inform them about BRAND NEW FEATURE because really screw those low-information buyers anyway?

Andryah's Avatar


Andryah
11.26.2012 , 08:01 PM | #28
Quote: Originally Posted by Guancyto View Post
You can't throw away people's money just because they're lazy.
In the context of this discussion, it's the person who can't be bothered to look up information that is throwing their money away, NOT Bioware.

It's not like the information we are discussing here is buried behind a 256 bit encryption algorythm. It's there. It's easy to access. It just requires a speck of personal initiative on the players part.

Besides, even if Bioware spoon feeds the player base with the best presentation of information ever, people STILL won't read it and will spam up /general chat or general forum with questions. And you know it!
Forum disputatio ------> est completum ineptias.

MiraniSedai's Avatar


MiraniSedai
11.26.2012 , 08:32 PM | #29
Quote: Originally Posted by Andryah View Post
In the context of this discussion, it's the person who can't be bothered to look up information that is throwing their money away, NOT Bioware.

It's not like the information we are discussing here is buried behind a 256 bit encryption algorythm. It's there. It's easy to access. It just requires a speck of personal initiative on the players part.

Besides, even if Bioware spoon feeds the player base with the best presentation of information ever, people STILL won't read it and will spam up /general chat or general forum with questions. And you know it!
You know what I am decent at googling and finding information. I have been doing it for years in other games. I personally found that locating good solid information on the real ramifications of the various crippling for F2P and Premium was not easy at all to find. There are many people that are not going to be willing to waste an hour or 2 hunting infor when there are many other games out there F2P that document their benefits much more accessibly.

ChazDoit's Avatar


ChazDoit
11.27.2012 , 10:48 AM | #30
Quote: Originally Posted by Andryah View Post
I already agreed with you on them needing to do a better comparisons chart (a la LoTRO). But many will not even read it... before coming to the forums and starting a thread asking what the differences are.

As for the rest of your insistences, I disagree.
What rest? that was the only point I was making on this thread

Quote: Originally Posted by Andryah View Post
Anyone who cannot spend 5 minutes googling for an official list of preferred features, read them, and understand them..... game over for them anyways IMO.
Im sure many people will do a google search, and most likely the first thing they will find is that crappy F2P chart that you already agreed it needs rework